Job Information
Apex Systems Project Lead, Sales & Events Systems in CHICAGO, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13350376
Job Description:
Description:
PURPOSE:
Hyatt Hotels Corporation is seeking a Project Lead with experience in Hyatts proprietary sales and events systems and strong project coordination skills to support system implementation across our Inclusive Collection. In this role, you will collaborate closely with the Sales & Events Systems project team and key stakeholders within Inclusive Collection Operations, playing an essential part in advancing Hyatts leadership in hospitality.
POSITION RESPONSIBILITIES:
This position supports planning, logistics, and delivery of sales and events system training for Hyatts Inclusive Collection properties, including participating directly in training sessions to provide hands on support to the specialists and learners. This role involves managing communication with the project stakeholders, configuration of the systems and onboarding colleagues into Hyatts technology eco system. This position is responsible for ensuring that the project is delivered smoothly, consistently and on schedule.
Additional responsibilities include:
Coordinate and maintain the project timeline, tracking milestones, tasks, and dependencies.
Support cross functional teams by ensuring training deliverables stay on schedule and escalating risks as needed.
Manage, coordinate and communicate the onboarding schedule for each hotel. Liaise with hotel leadership to plan for successful deployment and onboarding experience at the hotel, including but not limited to training space and equipment needed, travel coordination, resource availability to support the training.
Support Envision training and development plans for the project team.
Facilitator: Our deployment and onboarding processes will have both virtual and onsite components. This role will execute engaging both virtual and in-person classroom series to guide on-property teams through the build and learning processes needed to adopt meaningful use of Hyatts systems.
Lead the sales and events systems introduction, training, and deployment processes for Hyatts proprietary sales and events systems. This includes guiding our on-property teams to the system configurations which best fit their market segment needs and team dynamics to result in the most efficient customer relationship and revenue-driving business practices.
Duration 18 months
Business Travel Required. While not a traveling job, this role could require travel regionally to champion the deployment and usage of our product being deployed to hotel sales & events
Remote position
EXPERIENCE AND QUALIFICATIONS:
Diverse hotel management experience in sales & events (5+ years)
Deep knowledge and experience with Hyatts Sales & Event Systems
Experience in managing multiple initiatives (3+ years)
Strong organizational and time management skills
Fluency in speaking, written, and reading English and Spanish
PREFERRED SKILLS:
Excellent communication skills
Proven experience in project coordination
Proficiency with project management software
Experience with Hyatt systems
EDUCATION:
Bachelors degree in Hospitality Management or a related field
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a ma ner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at[emailprotected]{cfemail="2d48405d41425448485e485f5b444e485e6d4c5d48555e545e5948405e034e4240"}or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated\'s Best of Staffing in Tal