Job Information
Apex Systems IT Program Manager III in CHICAGO, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13278942
Job Description:
IT Program Manager
Chicago IL
10 months (Hybrid)
\$65.00 - 67.70/hr
Description:
Lead end-to-end project planning and execution for AI programsspanning discovery, prototyping, pilot, and production. Partner with the AI Product Owner, Agentic Framework Engineer, Full-Stack Developer, and REs to manage scope, timelines, dependencies, and governance. Own delivery cadences, RAID management, stakeholder communication, and operational readiness (support, monitoring, knowledge management).
Key Responsibilities
Establish and maintain integrated project plans for AI initiatives (milestones, dependencies, critical path)
Run Agile ceremonies (Scrum/Kanban) while adapting to hybrid delivery needs for model and platform work
Manage RAID logs (Risks, Assumptions, Issues, Dependencies) with clear owners, due dates, and mitigations
Coordinate cross-functional delivery across Product, Engineering (Agentic & Full-Stack), RE, Data, and Compliance
Track budgets, vendor engagement, and resourcing; maintain accurate status and forecast reports
Ensure Responsible AI governance: data privacy controls, model risk management, bias & fairness checks, explainability, human-in-the-loop processes
Drive readiness for production support (runbooks, incident playbooks, SLAs/SLOs, observability, ServiceNow Knowledge Management alignment)
Partner on release planning, change management, and operational handoffs; ensure post-launch retrospectives and continuous improvement
Maintain project artifacts in Jira/Confluence; uphold documentation standards (JSON-first specs where applicable)
Facilitate stakeholder communications: executive updates, decision logs, and outcome-based reporting (KPIs/OKRs)
Support evaluation pipelines (A/B tests, offline benchmarks, red-team testing) and acceptance criteria for AI features
Align security and compliance reviews (access controls, audit trails, policy exceptions) with enterprise standards
Primary:
Project/Program Management (Agile & hybrid), AI delivery lifecycle, Risk & Controls, Stakeholder Management
Secondary:
Jira, Confluence, ServiceNow (Knowledge & Change), RAID & dependency management, Budget & vendor coordination
Tertiary:
Familiarity with Python and FastAPI integration patterns, LangChain/LangGraph concepts, RAG workflows, vector & relational database basics, Large Language Model (LLM) evaluation metrics (quality, safety, latency, cost)
Primary Skill
Agile tools (Jira)
Secondary Skill
Python
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at[emailprotected]{cfemail="fa9f978a9695839f9f899f888c93999f89ba9b8a9f828983898e9f9789d4999597"}or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated\'s Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click