Job Information
East Bank Club Head Lifeguard in Chicago, Illinois
Overseeing pools to facilitate a safe and well-run environment for all members. Has knowledge of rules and answer any questions. Ability to respond appropriately to emergency situations. Has the necessary skills to enforce pool guidelines with a kind member service approach, and lead staff by example and making assignment adjustments as necessary. Leads Summer Incentive programming including positive praise systems. Must run/assist in running monthly In-Service meetings for Lifeguarding staff.
Pay Rate: $20.00 per hour. This is considered an entry level position.
Schedule:
30 hours per week. 15 administrative, 15 lifeguarding
Monday-Saturday availability required
Essential Functions:
Maintain an on-deck presence in our 4th Level Indoor Pool; and Outdoor Pools during summer season
Provides training for new lifeguards and mentorship for all lifeguards
Adjust and communicate assignments to lifeguards as weather and attendance change needs
Ensure that lifeguards are at assigned areas and performing to EBC standards, offer direction and guidance as needed.
Communicate staff performance issues to Director of Aquatics
Schedule and run in-service training for Aquatics staff
Teach or Co-Teach American Red Cross Lifeguarding (shallow water) certification classes
Give breaks to lifeguards throughout shifts
Observing assigned pool and pool area
Member service recovery for any issues that arise in or around pool areas
Relay any member relations problems to supervisors or management
Controlling all actions around pool
Enforcing all posted pool guidelines
Enforcing Children’s Rules and age restrictions
Keeping pool area and all pool storage areas clean and organized
Picking up towels
Moving Chairs
Clean/ scrub pool, waterline to expansion joint
Clean any part of the pool that is dirty throughout entire shift
Vacuuming pools any time necessary
Shut down pool and perform necessary cleanup whenever needed
Arranging equipment and swim aids
Assist Aerobics and Swim Instructors in setting up or facilitating classes including taking attendance
Displays appropriate body language and greets members as they come to the pool
Initiate and run employee incentive programs
Suggests new programs and ideas for improvement
Noticing small details around pool area that need attention
Marginal Functions:
Member relations
Reassigning staff when pool attendance demands including sending guards home
Communicate problems or potential problems to supervisors
Maintaining open communication with lifeguards
Referring employees to managers when appropriate
Other Job Functions:
- All other job duties as assigned by management.
Requirements
Maintains current Red Cross Lifeguarding. (Current America Heart Association and Ellis certifications will be accepted until Red Cross certifications can be obtained.)
Acquire Red Cross Lifeguard Instructor certification within 30 days after hire.
Ability to lead by example
Time management skills
Ability to work well with others
Ability to deal with members’ complaints
Organization
Positive attitude
Benefits
Time Off & Retirement
Paid Time Off
401(k) with company match up to 3%
Value Sharing (Profit sharing)
Holiday Bonus
Paid Parental Leave
Health & Wellness:
Comprehensive health, vision, and dental insurance
HSA and FSA enrollment options
Short- & Long-Term Disability options
Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
Long-Term Care options: Coverage up to 50% of annual income
Accident and Critical Illness Insurance
EAP (Employee Assistance Program)
Pet Insurance through MetLife
Employee Perks:
Free workout privileges
Employee discounts in the Pro Shop, Spa & Salon services and in the Market
Parking and transit benefits (pre-tax deduction)
Access to Tickets at Work discounts
Tuition reimbursement
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.