Job Information
EDSI Career Advisor in Chester, Pennsylvania
Salary $45,000/y
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Scope of Position: Provide excellent customer-centered services to provide career support in all areas related to gaining and/or retaining employment, training, and career advancement.
Essential Functions:
· Build a professional one-on-one working relationship with customers to aid in the introduction of CareerLink services, workshops, partners, and training opportunities
Assist customers in registration, job search preparation, workshop registration, and resumes using PA CareerLink website
Accurately review, evaluate, and complete required documentation for WIOA registration eligibility
· Complete necessary WIOA data entry requirements on CWDS
Maintain participant files in accordance with state and local regulations
Provide follow-up activities, ensuring positive outcomes and goals are being met according to program guidelines
Provide "staff-assisted job search" services in the form of career guidance, job leads, and current labor market information
Work closely with and refer participants to the Business Services Team (BST) for employment opportunities
Be knowledgeable of county resources to assist customers with barriers
Split time between CareerLink offices in Media and Chester City.
Offer pre-enrollment career advising to PA CareerLink® walk-ins as scheduled by the Site Administrator
Educate job seekers about local Labor Market Information (LMI) related to career pathways
Provide financial literacy guidance related to wages and participants' career goals
Manage a caseload of a maximum of 50 new job seekers per year plus 50 participants in 12 months follow-up
Create and maintain an Individual Employment Plan (IEP) for job seekers
Assess participants' existing skills, aptitudes, and goals
Collaborate with Case Manager to identify and remediate participants' barriers to success
Maintain case notes following local policies in the system of record
Guide participants through the IFR process to evaluate occupational training opportunities
Advocate for participants in case review meetings including ITA committee review, match meetings, or DST meetings
Ensure participants are aware of and participate in hiring events
Provide follow-up services to participants for 12 months after exit
· Other opportunities as available.
Education and Experience Requirements:
Bachelor's degree in business, education, human services or a related field with a minimum of 3 years of experience in the workforce development field
Experience in providing career development assistance
Previous case management experience
Must have notable experience in team-oriented environment
Should be able to converse with a wide range of clients and professionals while demonstrating a positive professional attitude
Knowledge and understanding of the Workforce Innovation and Opportunity Act
Bilingual in Spanish a plus
Proficient in Microsoft Office applications
Valid Driver's License
Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!
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