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Family Dollar License & Permitting Renewal Supervisor - A&T in Chesapeake, Virginia

Family Dollar

License Renewal Supervisor

About Us

Based in Chesapeake, VA, Family Dollar operates more than 7,000 stores across the 48 contiguous states, supported by a coast-to-coast logistics network and more than 80,000 Associates. Family Dollar is a leading value retailer serving large and small communities across the country. Come help us grow!

The Opportunity

In this role, you will be responsible for overseeing the daily operations of the License Renewal Coordinators to ensure timely and accurate submission of all required licenses, thereby mitigating the risk of fines, penalties, or operational disruptions. You will manage the escalation of issues related to store licensing, maintain comprehensive and compliant records, and support the Manager of Store Set-up and Licensing in developing and refining departmental procedures. Your ability to interpret and apply regulatory requirements at the state, city, county, and health department levels will be essential. You will serve as a departmental resource in the Manager’s absence, ensuring continuity and compliance across all licensing activities.

Specific responsibilities include but are not limited to:

  • Responsible for ensuring that the renewal of various licenses for every store location in our portfolio are completed in a timely manner

  • Balance workloads and assign projects for License Renewal Specialists

  • Assist with department documentation (administrative manual, instructions, memos, etcetera)

  • Assist and be responsible for providing support to the Manager of Licensing as needed and with development of processes and procedures

  • Responsible for ensuring contact of the necessary entities, completing the required applications, and paying the appropriate fees to maintain the licenses

  • Responsible to assist with recruitment, interview, selection, orientation and training of new associates; cross-train existing associates when appropriate

  • Assess performance of team members, then provide consistent fact based and balanced feedback

  • Responsible for updating / maintaining current training documents for reference by new and current associates

  • Responsible for running reports and maintaining data integrity in our system-of-record as may be required (i.e.: summary of GL budget variance by period) as well as supporting Manager in providing information needed for periodic reports and budgets.

  • Track sick and PTO for direct reports

  • Approve time off requests for direct reports

  • Complete weekly time approval

  • Complete and deliver annual evaluations to direct reports.

Minimum Requirements/Qualifications:

  • High school graduate or GED equivalent

  • Ability to handle multiple priorities in a fast-paced environment

  • Minimum required typing speed of 45 wpm

  • Must be able to calculate license fees based on inventory, gross sales

  • Extensive experience in word-processing, spreadsheet and web-based software applications

  • Must have strong business writing skills, effective communication and interpersonal skills

  • Must be a motivated self-starter with the ability to work independently and within a team

  • Must possess a high degree of organizational skills with the ability to effectively prioritize multiple renewals, with multiple due dates/deadlines

  • Must have the ability to recognize the need for action and quickly arrive at accurate decisions

  • Ability to direct associates to be teams in efficient and team building manner

  • Ability to keep a positive attitude in a fast-paced environment

Preferred Qualifications:

  • Experience in city or government finance

  • Property tax or tax billing

  • Accounts receivable/payable

  • Previous leadership experience

Full time

510 Volvo Parkway,Chesapeake,Virginia 23320

Construction & Design

Family Dollar

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