Job Information
Hot & Cold Supply Inside Sales Representative in Chesapeake, Virginia
Company Description:
Hot & Cold Supply is a Small-Business Manufacturer and Distributor in the Western Branch area of Chesapeake, Virginia. We serve commercial and industrial customers, with an emphasis on military end-users. We manufacture custom parts, temporary facilities, cable & hose assemblies, manifolds, industrial equipment & other products for the Department of Defense.
Processing Quote Requests:
Inputting Quote Request into CRM
Researching Products
Reaching out to vendors via phone & email for price, availability, relevant technical specs, and quote status
Calculating freight and logistics
Drafting a quote for customers in a Point of Sales system
Sending Quoting to Customers
Processing Orders:
Verifying previous quotes from vendors
Negotiating price, availability, and payment terms with vendors when appropriate
Drafting Purchase Order Packets for Purchasing
Tracking status of Purchase Orders
Providing email and phone communication to customers on status of their Orders
Setting up freight and logistics to customers
Ensuring timely and successful delivery of Orders to customers
Customer Service:
Explaining products, their applications, and specifications
Problem solving for customers in a thorough, rapid, and efficient manner
Maintaining customer relationships
Continually expanding knowledge of role, products, industry, and customers
Qualifications:
Bachelor’s Degree Preferred
Excellent written and verbal communication skills
Must be dependable, punctual, detail oriented, professional, display a good work ethic, and be a team player
Strong computer skills including experience with Microsoft Office Suite
Focused on self-education and capability growth in role