Job Information
Amazon Sr. Program Manager, Retail Business Services in Chennai, TennesseeIndia
Description
Do you want to enable Amazon to provide high quality products to its customers? Are you willing to ensure seamless on-boarding experience for our selling partners? Are you ready to take on the challenge of globally scaling these programs across Earth’s most customer-centric company? If so, this is the right leadership role for you. Amazon has reinvented how hundreds of millions of people shop online.
Key job responsibilities
RBS (Retail Business Services) is looking for a senior leader with experience in managing and leading large-scale programs and product implementations. You will be responsible for managing programs pertaining to onboarding new, customer relevant selection on global Amazon stores by partnering with business, category management teams, and providing critical insights to our selling partners. As a single threaded leader for the program, you will own the global expansion charter of these programs, including:
(1) topline (business metrics, financial impact) and bottom line (resource investment) planning
(2) preparation of short term and long term plans, including pilots, feature launches, and program expansion
(3) Manage communications across multiple global stakeholders and senior leaders
(4) hire and develop the team and growth plans
About the team
As part of Retail Business Services (RBS) team, our vision is to enable Amazon to provide defect free and best of available products to its customers. We strive to offer seamless listing experience for all our selling partners and grow our WW catalog. To succeed with this vision, we want to provide friction less and hassle-free listing experience for all our vendors/sellers and onboard new products daily. To accelerate and excel in our execution, we want to leverage scalable tech solutions and expand our programs globally.
Basic Qualifications
5+ years of working cross functionally with tech and non-tech teams experience
5+ years of program or project management experience
5+ years of delivering cross functional projects experience
Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
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