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NTT Data Americas, Inc. Project Program Management Advisor in Chennai, India

Senior Project / Program Manager – 12+ Years Experience

About the Role

The Senior Project / Program Manager will lead complex, multi‑stream initiatives across technology, operations, and transformation domains. This role requires a seasoned leader who can drive end‑to‑end delivery, manage cross‑functional teams, and ensure strategic alignment with business goals. The ideal candidate brings strong governance discipline, exceptional communication skills, and a proven track record of delivering high‑impact programs in dynamic environments.

Key Responsibilities

Program & Project Leadership

  • Lead planning, execution, monitoring, and delivery of large‑scale projects and multi‑phase programs.

  • Define program scope, objectives, timelines, and success metrics in alignment with business strategy.

  • Manage interdependencies, risks, and constraints across multiple workstreams.

  • Ensure delivery excellence through structured governance, reporting, and stakeholder alignment.

Stakeholder & Communication Management

  • Engage with senior leadership, business owners, and technical teams to ensure clarity and alignment.

  • Facilitate steering committee meetings, executive updates, and cross‑functional workshops.

  • Build strong relationships across global teams to drive collaboration and decision‑making.

Financial & Resource Management

  • Develop and manage program budgets, forecasts, and financial reporting.

  • Optimize resource allocation across teams and vendors to ensure efficient delivery.

  • Track ROI, benefits realization, and long‑term value creation.

Process, Governance & Quality Assurance

  • Establish and maintain PMO standards, frameworks, and best practices.

  • Implement risk management, change control, and issue‑resolution processes.

  • Drive continuous improvement through retrospectives, lessons learned, and process optimization.

Technology & Transformation Delivery

  • Oversee delivery of technology‑driven initiatives including cloud migrations, automation programs, AI‑enabled solutions, and enterprise platform rollouts.

  • Collaborate with engineering, product, and operations teams to ensure seamless execution.

  • Support adoption of Agile, hybrid, or traditional delivery methodologies based on project needs.

Required Skills & Experience

  • 12+ years of experience managing complex projects and programs in technology, operations, or transformation environments.

  • Strong command of project management methodologies (Agile, Waterfall, Hybrid).

  • Proven ability to manage cross‑functional teams, vendors, and global stakeholders.

  • Experience with enterprise tools such as Jira, MS Project, Confluence, Azure DevOps, or similar.

  • Excellent communication, negotiation, and leadership skills.

  • Strong analytical mindset with the ability to solve problems and make data‑driven decisions.

Preferred Qualifications

  • Certifications: PMP, PgMP, PRINCE2, Agile/Scrum Master, SAFe, or equivalent.

  • Experience delivering cloud, automation, or AI‑driven transformation programs.

  • Exposure to budgeting, portfolio management, and enterprise PMO environments.

  • Background in BPO, IT services, product engineering, or digital transformation.

What You Bring

  • A strategic mindset with the ability to translate business goals into actionable delivery plans.

  • A calm, structured approach to managing ambiguity, complexity, and high‑stakes initiatives.

  • A passion for driving outcomes, enabling teams, and delivering measurable business value.

  • The confidence to influence senior stakeholders and lead programs with clarity and purpose.

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