Job Information
Amazon ACT Ops Associate, GM Field in Chengdu, China
Description
Key Responsibilities:
· Key in the information in system. Make sure the information in system is correct and align with requirement.
· Follow the SOP and requirement to check the material and contact seller to clarify unclear information.
· Escalate the issue and problem timely. Focusing on process improvement that would provide the best possible seller/customer experience.
· Manage daily, weekly or monthly business reporting as required.
· Additional duties assigned by leadership as business related services and products continue to expand.
Basic Qualifications
1+ years of logistics, transportation, supply chain, import/export operations, or data entry/data administration experience
Knowledge of Excel at a basic level (e.g., UX navigation, math & logical functions, lookup functions, etc.)
Work 40 hours/week, and overtime as required
Experience performing accurate data entry and analysis
Preferred Qualifications
High school or equivalent diploma
Bachelor's degree in logistics, transporation, supply chain, or business
Licensed customs broker
Experience in international logistics, cross-border transportation and supply chain, or U.S. Customs rules and regulations
Experience in customs
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