OneMain Financial Jobs

We are hiring a Program Management Coordinator in BlueCare at BCBST!​

The Program Management Coordinator supports BlueCare Tennessee’s member experience and compliance strategy, with a strong focus on CAHPS performance, cross‑channel member communications, and TennCare and NCQA requirements. This role serves as the connective tissue between Quality, Communications, Digital, and Population Health teams—ensuring messaging is consistent, compliant, and strategically aligned across mail, web, social, and campaigns.This isan ideal role for someone who enjoys program coordination, translating insights into action, and managing complex, regulated work that directly impacts member satisfaction and contractual performance. This role is focused onprogram‑ and deliverable‑based work (not call‑based); manages multiple concurrent initiatives and deadlines.

Success in this role requires strong skills with member experience or CAHPS work, strong writing and synthesis skills, comfort coordinating across teams, and healthcare or regulated-environment experience. In addition, it is vital for this individual to learn TennCare and NCQA requirements, along with navigating approval workflows, balancing competing deadlines, and translating member insights into action.

Notes:

• Sponsorship is not available for this role.
• We foster a culture where innovation is encouraged. That includes using AI enabled tools responsibly to support everyday work — guided by proven workflows, templates, and policies. As roles become more advanced, we expect employees to leverage AI more broadly to transform how we serve members.

Job Responsibilities

• Tracks progress according to program schedules and develops solutions to problems, provides reporting to management.
• Assists in the preparations of proposals, plans and specifications of projects or programs.
• Develops the project scope documents, project timetables and other related documents.
• Coordinates and monitors the scheduling and status of programs.

Job Qualifications

Education

• Bachelor's Degree or equivalent work experience required. Equivalent experience is defined as 4 years of professional work experience in a corporate environment

Experience

• 3 years - Relevant work experience required

Skills\Certifications

• Proficient in Microsoft Office (Outlook, Word, Excel, Access and PowerPoint)
• Proven analytical and problem solving skills and ability to perform non-routine analytical tasks
• Excellent oral and written communication skills
• Ability to work independently and with minimal supervision
• Ability to manage multiple projects and priorities
• Effective and concise presentation skills

N/A

Number of Openings Available

1

Worker Type:

Employee

Company:

VSHP Volunteer State Health Plan, Inc

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin,citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices (https://www.bcbst.com/docs/equal-employment-opportunity.pdf)

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health since 1945. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow.

At BCBST, we empower our employees to thrive both independently and collaboratively, creating a collective impact on the lives of our members. We seek talented individuals who excel in a team environment, share responsibility, and embrace accountability.

We're also seeking candidates who are proficient in the Microsoft Office suite, including Microsoft Teams, organized, and capable of managing multiple assignments or projects simultaneously. Additional, strong interpersonal abilities along with strong oral and written communication skills are important across all roles at BCBST.

We foster a culture where innovation is encouraged. That includes using AI enabled tools responsibly to support everyday work — guided by proven workflows, templates, and policies. As roles become more advanced, we expect employees to leverage AI more broadly to transform how we serve members.

BCBST is a remote-first organization with many employees working primarily from their homes. Each position within the company is classified as either fully remote, partially remote, or office based.

BCBST hires employees for remote positions from across the U.S. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York. Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense.If the position requires the individual to reside in Chattanooga, TN, they may be eligible for relocation assistance.