Job Information
Five Star Breaktime Solutions Corporate Retail Operations Pricing Specialist (TN, Chattanooga) in Chattanooga, Tennessee
Corporate Retail Operations Pricing Specialist (TN, Chattanooga)TN, Chattanooga
The Corporate Retail Operations Pricing Specialist provides operational, reporting, and systems support to Corporate and Division Retail Operations teams. This role is primarily responsible for data entry, field support, and customer service support. Additional responsibilities include maintaining tracking data, managing master files, and supporting the operating platform for new or updated product and account information.
This position reports to the Corporate Retail Operations Support Manager and requires strong collaboration, communication, and analytical skills in a fast-paced environment.
Key Responsibilities
Add and maintain new product information across internal systems
Update implement pricing, ensuring compliance with contract terms
Respond to field requests, including product extensions, user login assistance, gift card issuances, and other account specific requests
Support ongoing updates to master files and operating platforms
Assist customers with account issues, balance inquiries and refunds
Required Skills & Qualifications
Ability to effectively manage, organize, and prioritize work in a fast-paced environment; strong multitasking skills required
Excellent verbal and written communication skills with strong interpersonal abilities
Strong analytical and decision-making skills with a solution-oriented mindset
Ability to work independently with minimal supervision
High attention to detail to ensure data accuracy and quality
Proven ability to assess issues, negotiate solutions, and resolve problems efficiently
Proficiency in Microsoft Office, including Advanced Excel (lookups, IF statements, data parsing and concatenation, pivot tables, charts, and graphs), Word, PowerPoint, and Publisher
Strong data manipulation skills with the ability to present findings in a clear, organized, and effective manner
Collaboration & Problem-Solving
Ability to build and maintain cooperative working relationships with corporate leadership and peers
Works effectively across departments to achieve shared goals
Demonstrates an understanding of team dynamics and actively contributes to a collaborative, respectful work environment
Uses logic and critical thinking to identify, anticipate, and resolve technical, operational, or process-related issues
Adaptable and open to change; able to shift priorities and support evolving organizational needs
Additional Requirements
Background and/or security check and pre-employment drug testing required
Disclaimer
This job description is not intended to be an exhaustive list of all responsibilities, duties, or qualifications. Management reserves the right to modify or assign additional responsibilities as business needs change. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Location - TN, Chattanooga - TN