Job Information
JABA Community Center Supervisor in Charlottesville, Virginia
Position Summary
The Community Senior Center Supervisor is responsible for overseeing daily operations, programs, staff, and volunteers at a community senior center. This role ensures the delivery of high-quality congregate meals, provides information on transportation services, and develops engaging programming focused on health promotion, digital inclusion, and intergenerational collaboration. The Manager works closely with the JREC Adult Day Program and community partners to enhance services and expand outreach.
Key Responsibilities
Program Management
Plan, implement, and evaluate comprehensive center programming.
Develop and introduce innovative, engaging programs and activities.
Exercise independent judgment in managing day-to-day program operations.
Ensure compliance with all federal and state food safety and regulatory requirements.
Data Management & Reporting
Monitor and evaluate program performance and outcomes.
Maintain accurate records and submit monthly reports through web-based systems.
Oversee data collection and reporting conducted by staff.
Use data insights to improve program effectiveness and service delivery.
Staff Supervision
Supervise and support the Activity Assistant in daily operations.
Provide coaching, mentoring, and professional guidance.
Conduct regular team and one-on-one meetings.
Complete mid-year and annual performance evaluations.
Collaborate regularly with the JREC Adult Day team.
Volunteer Coordination
Recruit, train, and supervise volunteers.
Assign tasks that support center operations and programming.
Provide ongoing feedback, recognition, and support to promote retention.
Community Engagement
Build and maintain partnerships with community organizations and stakeholders.
Collaborate across departments to achieve organizational goals.
Represent the organization at community meetings and events.
Promote intergenerational and inclusive programming opportunities.
Program Promotion
Promote center programs and services within the local community.
Recruit and engage new participants.
Manage and update social media and outreach communications.
Fiscal Oversight
Monitor expenses and ensure adherence to budget guidelines.
Submit expenditures for approval and track budget utilization.
Provide input into budget planning and forecasting.
Confidentiality & Compliance
Maintain strict confidentiality of organizational and participant information.
Adhere to all data integrity, privacy, and security policies.
Professional Development
Complete a minimum of 10 hours of professional development annually.
Support staff participation in training and development opportunities.
Core Competencies
Team Leadership and Collaboration
Effective Communication
Adaptability and Flexibility
Relationship Building
Creativity and Innovation
Change Management
Work Environment
This position is primarily office-based but includes regular local travel. The role may involve exposure to varying weather conditions during off-site activities or events.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
· Lead activities, distribute materials, and maintain organized spaces.
· Assist with meal setup and serve individuals with limited mobility.
· Maintain physical and digital filing systems.
· Lift and move items up to 15 pounds.
· Participate in virtual and in-person meetings.
· Perform extensive computer-based work, including data entry and communication.
Position Type/Expected Hours of Work
This position is a full-time, hourly, non-exempt. (37.5 hours) Monday – Friday.
Travel
Travel is primarily local travel during the business day.
Required Education and Experience
High School Diploma or GED
Bachelor's degree in Human Services or related field is preferred
Computer Skills
Proficient user of Microsoft Office Suite and other applications like Zoom. This position relies on technology for routine communications as well as hosting virtual events, set up of various equipment, and managing equipment assigned to the center.
EEO Statement
JABA is an equal opportunity employer.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.