Job Information
Spectrum Senior AI Architect – HR Systems & Technology in Charlotte, North Carolina
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Curious about how advanced AI can transform HR operations and employee experience? Join Spectrum as a Senior AI Analyst and play a pivotal role in designing, delivering and refining AI-driven HR solutions that streamline recruiting, onboarding, talent management and case workflows. You’ll collaborate with cross-functional teams and leverage your expertise to drive impactful business outcomes across HR technology and AI products.
How You’ll Make an Impact
Translate HR business objectives into analytical plans, metrics and experiment designs to enhance AI features such as screening assist, talent matching and knowledge search
Build and validate data pipelines, feature sets and evaluation frameworks by partnering with IT to prototype and test AI capabilities including large language models, natural language processing and recommender systems
Define and track success metrics including time-to-hire, internal fill rate, customer satisfaction and case resolution time while monitoring model performance and user adoption
Implement and monitor AI guardrails such as bias testing, fairness metrics, privacy, security and consent, and document model cards and decision rationale
Collaborate with Legal and Compliance on policy adherence for data minimization, retention and access controls, and with HR Operations on change management and training initiatives
Support vendor evaluations, proof-of-concepts and A/B tests by conducting clear analysis of return on investment and risk for AI solution decisions
Maintain configuration guides, experiment logs and knowledge articles to ensure reproducibility and transparency in all analyses
*Working Conditions *
- Work in a hybrid office environment with four days onsite and one day remote per week
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor’s degree in Computer Science, Information Systems, Data Science, HR Analytics or related field
Experience
3+ years in AI/ML analytics, experimentation or product analytics
3+ years in HR technology or analytics
2+ years experience with HCM platforms and HR data integrations
Skills
Strong proficiency in AI/ML fundamentals including classification, ranking, NLP, embeddings and large language model prompting and evaluation
Hands-on experience with HCM platforms such as Workday, Oracle HCM or SAP SuccessFactors, including integrations and data governance
Ability to design experiments, define KPIs and interpret complex data into actionable insights for non-technical stakeholdersProficiency with SQL, Python and languages for data preparation and analysis
Knowledge of responsible AI practices including fairness and bias testing, privacy-preserving techniques and security controls
Excellent communication, stakeholder management and documentation skills, with the ability to adapt in fast-paced environments and manage shifting priorities
Preferred Qualifications
Education
- Oracle HCM Cloud certification(s)
Experience
Experience with AI algorithm creation, Agentic AI, system integrations and HCM implementationsSkills
Experience with LLM evaluation frameworks, prompt engineering, retrieval augmented generation and vector databases
Experience improving HR outcomes such as reducing time-to-hire, increasing internal mobility and boosting HR helpdesk deflection
Familiarity with MLOps/model monitoring tools and secure data handling in enterprise environments
#LI-SS5
HSY304 2026-71342 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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