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YOUNG WOMENS CHRISTIAN ASSN Program Support Coordinator in Charlotte, North Carolina

Effectively Supports the Department of Youth Programs - 50%

  • Supports program staff in the design and implementation of workshops, meetings, demonstrations and other learning opportunities for youth and families.
  • In coordination with the admin team, helps determine and communicate department goals.
  • Maintains knowledge of current practices in the field of family empowerment and participates in staff development and professional growth opportunities.
  • Assists the Team Leads and center staff in the planning and implementation of monthly schedule of activities including computer-based literacy programs, special activities, field trips, support services, swim lessons, winter celebrations, other program-wide events and health and wellness activities.
  • Available as needed at centers to cover critical duties for short-term absences, acting as the primary contact for the center for families, community partners and co-workers. Provides coaching and support when center staff need hands on training.
  • Maintains line of sight visual supervision of all youth to ensure safety and security when working around children.
  • Assists with transportation services for off-site events for youth as needed.
  • In coordination with Team Leads, creates, communicates and manages the youth programs monthly and annual calendars.
  • In coordination with the DYP admin team, keeps staff updated on policy changes, procedures, forms and general department changes.
  • Provides technical support, instruction and coaching for center staff on a regular basis. Reports feedback to staff and Director in a timely manner after each onsite review session.
  • Oversees literacy curriculum and support for all centers to ensure diagnostic assessments reflect marked improvements.

Collaborates with the Community - 20%

  • Upon request and oversight by the Director, may act as a liaison between families, schools and community organizations; fostering collaborations and establishing partnerships.
  • Assists the Director in facilitating community involvement in programs and supports advocacy efforts to positively influence public policy, programs and services for youths and families.
  • Assists with community needs and works with Director to develop new services as appropriate for youths and families.
  • Schedules youth programs collective event activities with external partners serving all centers as determined by the Director.
  • Works closely and collaborates with facility partners (parks and rec, housing authority, etc.) to build and maintain positive relationship.
  • Makes regular visits to Second Harvest and other partner organizations to secure incentives and needed items for youth and families.

Manages the Volunteer Program and In-Kind Donations - 10%

Manages volunteers for all centers, including supporting with onboarding and placement. Works with center staff to match program needs with interested volunteers.

Oversees volunteer orientation and training.

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