Job Information
Securitas Security Services USA, Inc. People & Experience Coordinator in Charlotte, North Carolina
Position Overview
The People & Experience Coordinator supports the employee experience through accurate, timely execution of employee lifecycle processes and day‑to‑day HR operations. This incumbent is responsible for operational coordination and administration across onboarding, offboarding, engagement touchpoints, and internal People & Experience support activities.
NOTE: Position is located onsite full-time at our operations center in Charlotte, NC.
Core Responsibilities
Employee Lifecycle Execution
Coordinate and execute onboarding processes for new employees, ensuring all required steps are completed accurately and on time.
Conduct new hire check‑ins and early‑tenure engagement touchpoints to support a positive employee experience.
Manage offboarding and termination workflows, including documentation, system updates, and coordination activities (execution only; no compliance or policy decision‑making).
Administer exit surveys and compile summary insights for People & Experience leadership review.
Prepare and distribute reporting in accordance with established processes.
HR Operations & Administrative Support
Coordinate Operations Center meetings, employee events, and special People & Experience functions.
Process and track HR‑related invoices, ensuring timely coordination with Finance and internal stakeholders.
Maintain department reports, trackers, and operational logs to support visibility and accuracy.
Support electronic records management, including file organization, retention, and audit readiness.
Maintain and manage People & Experience SharePoint sites, ensuring content is current, organized, and accessible.
Programs & Projects
Coordinate and support the Internship Program, including tracking, communications, and operational execution.
Provide support for special projects and initiatives as assigned by People & Experience leadership.
Qualifications
High School diploma/GED required
2+ years’ HR, administrative, and/or related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
Experienced with the MS Office Suite (Outlook, Word, Excel, PowerPoint)
Familiarity with technology including HCM systems a plus
Knowledge of standard office procedures and practices
Demonstrated interpersonal, written, and verbal communication skills
Strong customer service and results orientation
Excellent planning, organization and time management skills
Ability to carry out multiple assignments concurrently
Ability to interact effectively at all levels and across diverse cultures
Ability to be an effective team member and handle project assignments responsibly.
Ability to adapt to changes in the external environment and organization
Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Benefits include:
Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.