Job Information
Novant Health Manager Marketing - Operations in Charlotte, North Carolina
What We Offer
The Manager, Marketing Operations plays a pivotal role in bringing marketing to life across the organization. Reporting to the Director of Brand Marketing, this leader oversees a high-impact team and ensures that marketing initiatives, operational workflows, and brand experiences are executed seamlessly and at scale.
This is an ideal opportunity for someone who thrives at the intersection of project management, team leadership, and cross-functional collaboration—while making a visible impact on both internal teams and the patient experience.
Location: Full-time position located in one of our NC or SC Markets, role is mostly remote with some in person opportunity
What You'll Do
Lead Marketing Operations & Workflow Excellence
Manage and develop a team, fostering a collaborative, high-performing environment
Oversee the day-to-day intake and execution of marketing requests through our project management platform (Wrike)
Ensure projects are prioritized, assigned, and delivered on time with strong attention to detail and quality
Drive Cross-Functional Project Management
Serve as the central hub for marketing project execution—partnering closely with Creative Services, Brand, and other internal teams
Lead projects from intake through completion, ensuring timelines, budgets, and deliverables stay on track
Continuously improve processes to increase efficiency and transparency across teams
Own Growth & Rebranding Initiatives
Project manage marketing and communication efforts tied to new facility acquisitions and rebrands
Coordinate execution of brand updates including signage, badges, and on-site materials
Act as the operational lead to ensure smooth, timely rollouts across locations
Manage the company store, including inventory oversight, order fulfillment, and vendor coordination
Ensure accurate billing and budget tracking related to store operations and marketing materials
Enhance Patient Communications
Support the development and execution of patient-facing communications that elevate the overall experience
Collaborate with Creative Services to bring these materials to life, ensuring clarity, consistency, and alignment with brand standards
Support Media & Campaign Execution
Contribute to the execution of strategic marketing plans and campaigns
Partner with analytics teams to track performance and ensure campaigns meet defined KPIs
Assist in managing relationships with external agencies as needed
What We're Looking For
Education: 4 Year / Bachelors Degree, required. Graduate Degree, preferred.
Experience: Minimum four years' relevant work experience in media buying, required.
Additional Skills (required): Excellent problem solving and critical thinking skills. Proven expertise with Excel and PowerPoint tools.
Additional Skills (preferred): Strong oral and written communication skills to interact with various levels and business functions within the company.
Why Choose Novant Health?
At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.
Job Opening ID
157899