Job Information
Bank of America Corporate Security Manager - Intelligence Manager in Charlotte, North Carolina
Corporate Security Manager - Intelligence Manager
Charlotte, North Carolina
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Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for managing a corporate security function and providing guidance to the team of corporate security employees supporting that function. Key responsibilities include identifying, analyzing, and resolving complex problems. Job expectations include ensuring compliance with policies, and identifying and implementing opportunities to improve performance and operating efficiency.
The Intelligence Manager is responsible for managing a team of Intelligence specialists tasked with proactively identifying criminal and protest activity, terrorism, political instability, and geopolitical events which have the potential to impact Bank of America employees, facilities, operations and/or business travelers globally. This role works in collaboration with team members to develop informational and analytical intelligence products tosupport informed decision‑making across the organization.
Responsibilities:
Oversee Research and Event Monitoring team, ensuring 24/7 analysis of open‑source intelligence, commercial intelligence platforms, social media, and global news for events that may affect company operations.
Lead the production of timely, actionable intelligence reports—including alerts, situation updates, and impact assessments—tailored to internal stakeholders and senior executives.
Direct intelligence triage and escalation processes, ensuring threats are validated, prioritized, and communicated using standardized criteria and escalation paths.
Collaborate with Corporate Security and Business Continuity leaders to assess potential operational impacts and support protective actions or crisis response as needed.
Develop and maintain analytic tradecraft standards, including intelligence collection, analysis, reporting, quality assurance, and after‑action reviews.
Manage relationships with external, government partners, and industry groups to enhance situational awareness and strengthen information‑sharing channels.
Drive continuous improvement, implementing new tools, technologies, and analytic methodologies to elevate situational awareness and monitoring efficiency.
Provide leadership, coaching, and professional development to intelligence specialists, cultivating a high‑performing, mission‑focused team culture.
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
Required Qualifications:
5+ years in intelligence related work.
2–3 years of prior supervisory experience leading, managing, and developing high‑performing teams of intelligence professionals
Highly organized, motivated self-starter who can deliver results with minimal direction.
Strong leadership and interpersonal skills; ability to work with all levels of team members; conflict management skills.
Team-orientation, flexibility, with a receptiveness to change.
Strong, confident presentation skills with the ability to synthesize information and communicate clearly and succinctly with stakeholders.
Ability to influence and drive collaboration across diverse groups.
Proven ability to operate effectively in a crisis environment and high-pressure time sensitive environment in both a functional and managerial role.
Willing to work irregular hours and be "on call" in support of 24/7 evolving security and crisis events if/when needed.
Desired Skills:
Excels at adapting to changing business needs and balancing multiple competing priorities in an extremely dynamic environment, while maintaining strict deadlines.
Demonstrated experience in analytical thinking and has superior writing and communication skills and strong time management, organization, and decision-making ability.
Demonstrates initiative, creative problem-solving and relationship-building skills.
Bachelor’s Degree in intelligence or a related field
Skills:
Business Process Analysis
Coaching
Collaboration
Issue Management
Talent Development
Emotional Intelligence
Inclusive Leadership
Performance Management
Risk Management
Written Communications
Business Operations Management
Change Management
Continuous Improvement
Process Management
Strategic Thinking
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) " poster.
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.