Job Information
Southern New Hampshire University Senior Software AI Engineer in Charleston, West Virginia
Description Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact - from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity Southern New Hampshire University (SNHU) is looking for an experienced Senior Python Backend Engineer. You will report directly to the Vice President of AI Engineering and you will engineer the backend systems that power our agentic AI learning platform, empowering human-centered learning for the age of AI. As a backend and platform engineer with data engineering skills, you'll build the infrastructure that powers our AI learning platform. You'll also ensure our Data Science team has the systems they need to measure the effectiveness and guide personalization. You will work remotely from any of our approved States #LI-Remote What you'll do: Agentic backend and data platform** You will design and implement scalable APIs for agent orchestration and learner interaction You will build data pipelines that feed agent evaluation and continuous improvement cycles You will create event streaming infrastructure for real-time learner interaction analysis You will ensure data quality and accessibility for training and evaluating learning agents You will improve data infrastructure for cost and performance in close coordination with Data and ML teams This is a remote position Measurement and evaluation Design and implement rigorous evaluation frameworks to measure agent performance and improve cycles Develop LLM evaluation processes and perform error analysis to identify systemic improvements for agentic learning systems Support instrumentation that makes evaluation relevant (metrics, traces/logs, and analysis workflows) On-call and incident response Participate in on-call rotation and incident response for learning platform reliability Contribute to runbooks, postmortems, and reliability improvements as we evolve our... For full info follow application link.
Southern New Hampshire University reaffirms its continuing commitment to afford qualified or qualifiable individuals an equal opportunity to compete for employment and advancement within the University. To ensure equal employment opportunity, Southern New Hampshire University shall not discriminate against any individual or group because of race, color, creed, ethnicity, sex, religion, national origin, citizenship, marital or parental status, disability, age, gender, gender identity or expression, sexual orientation, pregnancy, veteran/military status, genetic information, or on any other legally prohibited basis. Southern New Hampshire University does not discriminate on the basis of sex in any education program or activity and is prohibited from doing so by Title IX. This requirement not to discriminate extends to both admission and employment at the University.