Job Information
Southern New Hampshire University Marketing Technology Operations Manager in Charleston, West Virginia
Description Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact - from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity The Marketing Technology Operations Manager will support SNHU's mission and vision for growth by improving marketing technology solutions to enhance student engagement and communications. You will support the Marketing and Technology team's success by ensuring technical readiness, driving process improvements, coordinating quality assurance efforts, and identifying opportunities to enhance system performance and team efficiency. You will report to the Director of Marketing Automation. LI-Remote What you'll do: Identify gaps in processes, surface inefficiencies, and equip the Martech team with the frameworks, documentation, and support needed to deliver scalable, high-quality solutions, leading technical operations. Lead complex, cross-functional initiatives such as system audits, landing page optimization, and process reengineering. Identify opportunities to improve system performance, workflows, and implement scalable solutions that support long-term team growth and Martech innovation. Use expertise in the marketing technology stack to manage the Marketing Technology workflow and team tasks. Improve Marketing Technology processes and workflows for maximum efficiency. Oversee the resolution of support tickets related to marketing technology and address issues as they arise Improve the user experience through the use of marketing technology and engagement strategies. Maintain and drive continued adoption within SNHU's marketing technology stack by identifying opportunities for innovation and improvement. Provide technical resources and expertise to the Martech team to ensure they have the resources and information needed to build automation workflows. Translate technical requirements into clear, accessible... For full info follow application link.
Southern New Hampshire University reaffirms its continuing commitment to afford qualified or qualifiable individuals an equal opportunity to compete for employment and advancement within the University. To ensure equal employment opportunity, Southern New Hampshire University shall not discriminate against any individual or group because of race, color, creed, ethnicity, sex, religion, national origin, citizenship, marital or parental status, disability, age, gender, gender identity or expression, sexual orientation, pregnancy, veteran/military status, genetic information, or on any other legally prohibited basis. Southern New Hampshire University does not discriminate on the basis of sex in any education program or activity and is prohibited from doing so by Title IX. This requirement not to discriminate extends to both admission and employment at the University.