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WellSpan Health Case Management Social Work Assistant Manager - Chambersburg Case Management - Day in Chambersburg, Pennsylvania

Schedule

Full Time, Day Shift (80 hours biweekly)

Hours: Monday - Friday, 8:00am - 4:30pm

General Summary

Supervises and oversees the work activities of Case Management social work staff and works in a team leadership model to develop and maintain departmental operations that are consistent with Hospital and System community needs. May carry a caseload and provides services to patients and families including counseling, discharge planning and referral to community services. This position will also oversee social work processes and assist with implementation and education providing support to the staff across the region.

Essential Functions:

  • Assists in selecting staff, trains/orients personnel, evaluates performance, prepares work schedules and makes recommendations for personnel actions.

  • Assists in developing budgets.

  • Identifies needs in program planning and facilitates program development. Supervises patient care, family communication, and record keeping.

  • Collaborates with other hospital programs and community agencies with which patients and families are involved.

  • Provides direct service to patients including interviewing patients and families, preparing social histories, identifying problems, and developing treatment.

  • Prepares and maintains written documentation as required by the profession and the department.

  • Provides daily rounding on staff and higher-level assistance with complex patients.

  • Oversees the implementation and daily operations of the lean daily management system

  • Assesses and ensures staff engagement through leadership rounding and employee engagement survey results

Common Expectations:

  • Oversees/Conducts CM SW staffing and assignments, performance evaluations and evaluation and testing of competencies (as applicable). Provides orientation, training and continuing education of staff and initiates or makes recommendations for personnel actions.

  • Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and provides appropriate, age specific treatment. Provides direct patient care to assigned patient age group(s).

  • Demonstrates a commitment to patient, visitor, and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause.

  • Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.

  • Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.

  • Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

  • Acts as liaison with nursing/medical staff and community agencies to facilitate problem solving and coordinate services. Acts as an educational resource.

Qualifications

Minimum Education:

  • Bachelors Degree Must be degreed in social work or social welfare per PA Act 68 of 2008. Required

  • Masters Degree Must be degreed in social work or social welfare per PA Act 68 of 2008. Preferred

Work Experience:

  • 2 years Relevant experience. Required

  • Supervisory experience. Preferred

Licenses:

  • Basic Life Support Upon Hire Required

  • Licensed Social Worker Upon Hire Preferred

Benefits Offered:

  • Comprehensive health benefits

  • Retirement savings plan

  • Paid time off (PTO)

  • Education assistance

  • Financial education and support, including DailyPay

  • Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org) (https://www.joinwellspan.org/benefits/)

WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

WellSpan Chambersburg Hospital

Established in 1895 and located in the heart of Franklin County, WellSpan Chambersburg Hospital has long served its South Central Pennsylvania community with award-winning care. WellSpan Chambersburg Hospital's 274-bed facility provides a community of 156,000 residents full-range inpatient, outpatient and emergent care services. The hospital is noted for its leading-edge technology and full range of medical services, including award-winning heart and stroke care, a cardiac catheterization lab, a family birthing unit and Level II NICU, inpatient rehabilitation, a wound center with hyperbaric oxygen therapy, and surgical services, including robotic surgery. At WellSpan Chambersburg Hospital, we work together to provide our neighbors with important health-related programs focused on disease prevention and management, early detection screening, and tools and resources to prevent disease through health fairs, seminars, children's events, "fun runs," and more. WellSpan Chambersburg Hospital was one of several WellSpan hospitals honored by U.S. News & World Report with the High Performing recognition for 2022-23.

Quality of Life

Franklin County, named after Benjamin Franklin, was officially formed in 1784. One of its two main towns, the borough of Chambersburg, lies 13 miles north of Maryland and is known for its "green, safe environment." In the southern part of Franklin County, the borough of Waynesboro sits just two miles north of the Mason-Dixon Line and is known for its rich industrial history.

Franklin County is in the heart of Central Pennsylvania, where you'll find mountains, lakes and a picturesque countryside coupled with theater, music, skiing, hunting, fishing and much more. We're in the heart of America's fruit orchards, so peaches, apples and lots of other local produce are available close by. The area features local wineries and breweries, along with a vibrant arts scene at the historic Capitol Theatre and Totem Pole Playhouse. Franklin County merges the best of small-town friendliness with easy access to metropolitan areas. (Patient population: 154,000)

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

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