Job Information
HSBC Manager, Investment Sales Quality Assurance and Business Management - Hang Seng Bank (HK) in Central, Hong Kong
Manager, Investment Sales Quality Assurance and Business Management - Hang Seng Bank (HK)
Brand: Hang Seng Bank
Area of Interest: Commercial Banking
Location:
Central, Hong Kong Island, HK
Work style: Hybrid Worker
Date: 15 Apr 2026
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
Commercial Banking - Corporate Insurance & Investment Sales Quality Assurance & Business Management Department
Hang Seng’s Commercial Banking business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.
For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.
We are currently seeking a high caliber professional to join our team as Manager, Investment Sales Quality Assurance and Business Management
Principal responsibilities
Oversight on the end-to-end high-net-worth investment customer journey including but not limited to client on-boarding process, internal system design, product workflow and customer management.
Provide support to or manage projects, initiatives or programmes related to the department. May include leading / assisting with defining the project approach, building stakeholder buy-in around plans, commitments and changes
To review and formulate internal policies and procedures to maintain high customer service quality and compliance standard
Collaborate with other departments in driving investment compliance initiatives
To ensure the sales activities are complied with the Group’s / Bank’s internal control standards, that all activities are conducted according to the related guideline and procedure manuals
Requirements
University degree /or proven banking / investment experience. Candidate with experience in proposition management or middle offices from Private Banking is preferred.
Proven track record in Manager level or in a similar role
Good knowledge of investment products and business
Proficiency in both Chinese and English
Strong PC skills and familiar with the application software, such as Word, Excel, and PowerPoint
Strong self-motivation, with the ability to work independently and under pressure
Strong organization skills, logical thinking skills and analytical skills
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
Good communication and interpersonal skills
Pass in HKSI Licensing Examination for HKMA RI Type 1, 4, 7 registrations within 6 months in the post. Full knowledge of investment products and strong technical competency, good knowledge of the investment market and economic environment
Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage
The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks (https://www.hkab.org.hk/en/page/5/mandatory-reference-checking-scheme-phase-2) .
CMB
You’ll achieve more when you join Hang Seng Bank Limited.
www.hangseng.com/careers
https://www.linkedin.com/company/hang-seng-bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited