Job Information
The Clorox Company Customer Service Representative in CD Noviciado, Chile
Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace (https://www.linkedin.com/feed/hashtag/?keywords=cloroxistheplace&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7079847624048001024)
Your role at Clorox:
Te apasiona optimizar procesos, analizar datos y mejorar la experiencia del cliente? Esta oportunidad puede ser para vos!
Sumaremos a nuestro equipo de Logística un/a Customer Service Representative responsable de gestionar y optimizar el proceso integral de pedidos, asegurando precisión operativa, eficiencia logística y entregas exitosas al cliente final.
Tendrás un rol clave trabajando con equipos comerciales, supply chain y logística para impulsar mejoras en el flujo Order-to-Cash.
In this role, you will:
? Principales responsabilidades
✅ Gestionar el proceso end-to-end de Order to Cash, incluyendo priorización y asignación de inventario.
✅ Supervisar la captura, validación y procesamiento de órdenes en SAP.
✅ Monitorear KPIs clave (Fill Rate, CFR, OTD, Concreción) e identificar riesgos de forma preventiva.
✅ Analizar datos y generar reportes ejecutivos para mejorar eficiencia logística y comercial.
✅ Detectar oportunidades de mejora en procesos de pedidos, inventario y entregas.
✅ Colaborar con clientes internos y externos para optimizar prácticas y elevar la experiencia del cliente.
LI#ONSITE
What we look for:
+3 años de experiencia en Order Management, Customer Operations, Supply Chain o posiciones similares.
Experiencia previa en entornos de Retail y/o consumo masivo (CPG/FMCG), gestionando procesos end-to-end, trabajando con áreas comerciales y logísticas.
Excel avanzado (tablas dinámicas, análisis de datos, fórmulas).
Manejo de PowerPoint y herramientas Microsoft (SharePoint).
Conocimientos básicos de Power BI.
Perfil analítico, orientación al cliente y foco en mejora continua.
✨ Si querés formar parte de un equipo dinámico, con impacto directo en la eficiencia operativa y la experiencia del cliente, ¡nos encantaría conocerte!
Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more (https://www.thecloroxcompany.com/responsibility/thriving-communities/empowering-our-employees-to-thrive/) .
Benefits we offer to help you be well and thrive:
Competitive compensation
Generous 401(k) program in the US and similar programs in international
Health benefits and programs that support both your physical and mental well-being
Flexible work environment, depending on your role
Meaningful opportunities to keep learning and growing
Half-day Fridays, depending on your location
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.
Who we are.
We champion people to be well and thrive every single day. We’re proud to be in every corner of homes, schools, and offices—making daily life simpler and easier through our beloved brands. Working with us, you’ll join a team of passionate problem solvers and relentless innovators fueled by curiosity, growth, and progress. We relish taking on new, interesting challenges that allow our people to collaborate and thrive at work. And most importantly, we care about each other as multifaceted, whole humans. Join us as we reimagine what’s possible and work with purpose to make a difference in the world.
This is the place where doing the right thing matters.
Doing the right thing is the compass that guides every decision we make—and we’re proud to be globally recognized and awarded for our continuous corporate responsibility efforts. Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation's New Plastics Economy Global Commitment. The Clorox Company and its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash grants, product donations, and cause-marketing. For more information, visit TheCloroxCompany.com and follow us on social media at @CloroxCo.
Our commitment to diversity, inclusion, and equal employment opportunity.
We seek out and celebrate diverse backgrounds and experiences. We’re always looking for fresh perspectives, a desire to bring your best, and a nonstop drive to keep growing and learning. Learn more about our Inclusion, Diversity, Equity, and Allyship (IDEA) journey here (https://www.thecloroxcompany.com/company/idea/) .
The Clorox Company and its subsidiaries are an EEO/AA/Minorities/Women/LGBT/Protected Veteran/Disabled employer. Learn more to Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .
Clorox is committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans during the hiring and interview process. If you need assistance or accommodations due to a disability, please contact us at people@clorox.com . Please note: this inbox is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions/application statuses.
The Clorox Company and its subsidiaries are an EEO/AA/ Minorities/Women/LGBT/Protected Veteran/Disabled employer.