Job Information
Putnam Family & Community Services Receptionist, OP Behavioral Health in Carmel, New York
If you are looking for a fantastic opportunity with a collaborative team environment and excellent staff, please come and join our CoveCare Center family.
CoveCare Center has an FT/PT Receptionist position. You will approach the position with enthusiasm to develop positive client relationships, as one of our primary goals is to keep our clients happy and healthy. If you are a dedicated professional looking to enhance your already top-notch skills, consider working for us.
Responsibilities:
Maintaining 99% accuracy while working in the electronic health record. Checking in clients for appointments as well as scheduling future appointments. Collecting copayments and navigating financials for every visit. Maintaining a service level of 95% or higher in the telephone system. Adhering to correct scheduling workflows. Monitoring the waiting room and keeping clients informed of wait times. Supporting Intake duties: when the client arrives at CoveCare for the designated open access hours, collects all appropriate data including personal history information, health screening, appropriate consents for release of information, consents for the treatment of a minor, client rights, financial information, behavioral health screening tools. Setting up telehealth clients in the appropriate rooms. Clear communication with agency staff, including team lead, office manager and clinical staff.
Qualifications: High School Diploma and at least one year of clerical experience. Good communication skills are necessary. Proficiency in computer use including Word, Excel, Microsoft Office, Internet, Databases, and Electronic Medical Record Systems. Ability to develop and maintain positive relationships among team members and external stakeholders. Strong verbal and written communication skills. Strong attention to detail and accuracy. Preference is given to candidates who are bilingual in Spanish.
* This is a full-time in person position with a Monday - Friday flexible schedule. Hours may change based on business needs and operations.
* Subject to change due to Front Desk operational needs.
CoveCare Center (Formerly Putnam Family & Community Services, Inc.), a private, nonprofit agency providing mental health and chemical dependency treatment services in Putnam County, NY, maintains a strength-based, recovery-oriented philosophy of service provision. In this philosophy, each person is seen as unique, and each persons recovery journey is deeply personal. This is an individualized process of changing each persons attitudes, values, feelings, and goals so they can see themselves as able to live a satisfying and successful life despite the symptoms of the illness they may be experiencing. Every person, regardless of their illness, can recover and develop a new meaning and purpose in their life beyond the effects of their symptoms. Most importantly, recovery occurs in the presence of others who believe in and stand by the person as they make their journey back. At CoveCare Center, our premises are safe, respectful, and welcoming. We ask those who seek our services how we can help them along their recovery journey and give them hope so they can attain their goals and dreams. At CoveCare Center we follow a person-centered recovery approach, and our staff enjoy the recovery journey with those embarking on it as they grow, learn and change.
CoveCare Center offers a comprehensive benefits package for all full-time employees. Our benefits include excellent paid time off, medical, dental, vision, life, short term, and long-term disability insurance along with a 401(k) plan with an employer match. All benefits start on the 1st of the month following 30 days of employment.