Job Information
Macoupin County Public Health Department Front Office Assistant Medical/BH in Carlinville, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13394981
Department: Medical/Behavioral Health
Reports to: Clinical Director
Office Assistant is responsible for scheduling patients, greeting patients/visitors, ensuring information is obtained and entering all relevant data into EHR. Office Assistant will provide optimum attention to the needs and concerns of our patients/visitors at all times. Reports to the Clinical Director.
ILLUSTRATIVE EXAMPLES OF WORK
- Obtains necessary information and completed forms to complete an accurate registration process for all patients being seen in the clinic.
{=html} <!-- --> - Verifies all information obtained is complete and accurate. - Enters information into the Practice Management system, to ensure that patients are registered appropriately, and billing can be completed in a correct and timely manner. - Communicates timely and accurately with all Provider and support staff to help direct patients to their rooms or operatories to be seen.
{=html} <!-- --> - Answers phones appropriately, timely and provides necessary information and/or obtains necessary information. Returns calls in an appropriate manner.
{=html} <!-- --> - Schedules appointments as needed for patients. - Flexible when needed when scheduling changes occur. - Monitors equipment and takes necessary steps to get repairs made when needed. - Monitors supplies and takes necessary steps to replenish as needed. - Maintains manuals as needed. - Communicates necessary information with other staff as needed. - Performs other duties as assigned consistent with those outlined above. - Provide education to patients regarding Health Center policies and procedures. - Front Office Assistant will assist in making sure that all measures are met and will document their part during the registration process - Front Office Assistant is required to know and understand all State and Government required measures
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