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Kroger Family of Companies SEAFOOD/LEAD CLERK in Canyon Country, California

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the Meat/Seafood department. Support the day-to-day functions of the Meat/Seafood operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

  • Promotetrustandrespectamongassociates.

  • Communicatecompany,department,andjobspecificinformationtoassociates.

  • Collaboratewithassociatesandpromoteteam work tohelpachievecompany/storegoals.

  • Establishperformancegoalsfordepartmentandempower associatestomeetorexceedtargets.

  • Developadequate schedulingtomanage customervolumethroughouthoursofoperation.

  • Trainanddevelopassociatesonperformanceof theirjobandparticipateintheperformanceappraisalprocess.

  • Adheretoalllocal,stateandfederal laws,andcompanyguidelines.

  • Cutseafoodtocustomers’requestsusingproper cuttingequipment.

  • Offerproductsamples tohelpcustomersdiscovernewitemsorproducts theyinquireabout.

  • Informcustomersofmeat/seafoodspecials.

  • Preparefoodsaccordingtothefoodtemperaturelogsandfollowcookinginstructions.

  • Developandimplementadepartmentbusiness plantoachievedesired results.

  • Understandthestore’slayoutandbeabletolocateproducts.

  • Createandexecutesalespromotionsinpartnershipwithstoremanagement.

  • Implementtheperiod promotionalplanforthedepartment.

  • Staycurrentwithpresent,future,seasonal andspecialads.

  • Monitorandcontrolexpensesforthedepartment.

  • Maintainanawareness ofinventory/stockingconditions;noteanydiscrepanciesininventory.

  • Scheduledaily,weeklyandmonthly pricechangesbyupdatingshelf tagsandpromotionalsigns..

  • Familiarityandcompliancewithallcountry oforiginlabelingandregulations.

  • Plan,organizeandsupervisetheinventory process.

  • Traindepartmentassociatesoninventory/stockingandComputerAssistedOrdering.

  • Adheretoallfoodsafety regulationsandguidelines.

  • Ensurepropertemperaturesincasesandcoolers aremaintainedandtemperaturelogsaremaintained.

  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

  • Notifymanagementofcustomeroremployeeaccidents.

  • Reportallsafety risks,orissues, andillegalactivity,including:robbery, theftorfraud.

  • Ability to work cooperatively in high paced and sometimes stressful environment.

  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

  • Ability to act with honesty and integrity regarding customer and business information.

  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

  • Mustbeableto QUALIFICATIONS Minimum

  • Effectivecommunicationskills

  • Knowledgeofbasicmath(counting,addition,andsubtraction)

  • Abilitytohandle stressfulsituations

  • Currentfoodhandlers permitonceemployed

  • Possess adequateknifehandling skillsandknifespeed

Desired

  • Highschooleducationorequivalentpreferred

  • Managementexperiencepreferred

  • Knowledgeofcutting,traying,wrapping, andlabeling

  • Seafoodexperience

  • Retailexperience

  • Secondlanguage(speaking,readingand/or writing)

$18.01 - $24.70 per hour

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