OneMain Financial Jobs

S-675-2

Job Title: IT Systems Administrator Part Time- OMJST

Worksite Location: Canton, OH 44708

Number of Openings: 1

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APPLY ONLINE:         https://tinyurl.com/4xjct9ms

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Job Summary:

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The Information Technology (IT) Systems Administrator (Operations & Support) is primarily responsible for maintaining, supporting, and optimizing the technology environment that supports the Hall of Fame Village staff, facilities, and event operations. This role ensures reliable day-to-day IT operations, strong end-user support, and consistent execution of IT processes across a real estate and event-driven campus.  This position combines systems administration and Tier 1/Tier 2 help desk responsibilities, with an emphasis on customer service, documentation, and operational ownership. It is a hands-on, on-site role suited for a mid-level IT professional who can work independently, follow standards, and coordinate with vendors or managed service partners for advanced engineering needs.

Essential Job Functions/Responsibilities:

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IT Operations & Systems Administration

• Administer Microsoft 365 services including Entra ID, Exchange Online, Teams, SharePoint, OneDrive, Intune, and Defender.
• Manage user onboarding and offboarding, permissions, MFA, and device enrollment.
• Maintain and support Windows and macOS operating systems across campus.
• Monitor system health, backups, patching, and security updates.
• Support Microsoft Teams Calling, phone systems, and conference room technology.

• Maintain documentation, diagrams, and operational runbooks.

   

Network & Infrastructure Support

• Provide first-line operational support for switches, wireless access points, and firewalls.
• Monitor network performance and alerts using existing monitoring tools.
• Coordinate with external vendors and service providers for advanced networking, fiber, or security issues.
• Track warranties, renewals, and lifecycle status of infrastructure assets.

• This role is not responsible for designing network architecture but is expected to understand the environment well enough to support, document, and escalate effectively.

   

Help-Desk & End-User Support

• Provide Tier 1 and Tier 2 technical support to campus users and event staff.
• Troubleshoot laptop, desktops, printers, scanners, mobile devices, and applications.
• Respond to and document support requests in the ticketing system.
• Assist with technology setup for new hires, contractors, and departing employees.

• Provide basic user training on systems and cybersecurity best practices.

   

Security Governance & Process

• Enforce cybersecurity best practices and least-privilege access standards.
• Assist with backup validation and disaster recovery testing.
• Support governance for Microsoft 365 usage, data sharing, and retention.
• Assist with compliance and documentation related to IT policies and procedures.
• All other duties as assigned.

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PART-TIME/HOURLY/NON-EXEMPT

Core Competencies:

Operational Ownership & Accountability: Takes responsibility for day-to-day IT operations, follows issues through resolution, and ensures systems are reliable and