Job Information
Hendrickson IT Applications Intern (Summer 2026) in Canton, Ohio
Job Description
Position Purpose:
Assist team with data preparation and cleansing for migration to QAD 2016 ee and QAD EAM systems from iSeries (AS400) and iMaint, monitor and complete help desk tickets (Tier 1) for end-user support and troubleshooting of software applications, create and update work instructions, project scopes, etc., and assist with routine tasks.
Essential Functions:
Data preparation and cleansing
Monitor, research and complete help desk tickets for end-user support and troubleshooting
Create and update user guides, manuals, work instructions, test scripts, etc.
Participate in user acceptance testing for new applications and enhancements
Gather requirements for new applications or enhancements to create project scopes and supporting documentation
Development and modification of SQL queries and/or stored procedures
Bug-fixing within internal applications
Assist team with other projects and tasks as needed
Education and Training:
- Current studies in the field of Information Technology
Minimum Qualifications
Current studies in the field of Information Technology
Strong customer-service orientation
Strong understanding of SQL
Basic understanding of Object-Oriented Programming, preferably C#, VB.NET
Familiarity with HTML, HTML5, CSS, CSS3, JavaScript
Above average communication skills, written and verbal - attention to detail is a must
Proficient in MS Office/MS 365 (Word, Excel, PowerPoint, Teams, Outlook, OneNote, etc.)
Ability to work independently and as part of a team
Physical Demands
Ability to travel to division and plant sites as required (limited to none).
Frequent sitting, work at computer for extended periods of time.
Environmental Conditions
Office setting.
Exposure to cold data rooms where equipment is located.
Plant floor environment requires the wearing of protective equipment.
Behavioral Traits
Strong verbal, written and interpersonal skills.
Must exhibit the highest professionalism, self-initiative, enthusiasm, and work ethic.
Customer service skills: Ability to demonstrate patience and understanding when helping users of IT services.
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
Benefits
We offer a full complement of benefits that include medical, dental, and vision insurance; life, travel, and disability insurance; a flexible spending account; 401K plans; a pension plan; paid holidays and vacation. We also offer financial assistance programs if you decide to adopt a child or want to pursue further education. We have a comprehensive wellness program and an Employee Assistance Program, that supports individuals in the proactive management of their overall health and wellness.
Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjIyODUyLjEwN