Job Information
Abt Global Inc. Expression of Interest: Program Manager - International Program Delivery in Canberra, Australia
The Opportunity
As a key member of the Program Delivery Team, the Program Manager will play a central role in the effective delivery of Abt’s international programs.
The role provides end‑to‑end program management support across operations, finance, HR, logistics, governance, quality assurance, and reporting, while also contributing to program problem‑solving, risk management, and continuous improvement.
Working closely with the Program Delivery Lead, in‑country teams, advisers, and corporate functions, the Program Manager supports programs to be mobilised, delivered, and closed in line with contractual requirements, quality standards, and Abt Global policies. The role also contributes to business growth activities and provides surge support as required.
The position requires domestic and in‑country travel to support program mobilisation, implementation, partner engagement, and surge support activities.
This is an expression of interest and funding of the position is contingent on award of work to Abt Global. Terms and duration of contract are also contingent upon award.
Core Responsibilities
Program Mobilisation, Delivery and Contract Management
With oversight from the Program Delivery Lead, manage and coordinate program mobilisation and demobilisation activities, ensuring resources are effectively planned, deployed, and managed, and contractual obligations are met, with support from Program Coordinators Pool.
Project manage smaller Service Orders, including Panels, Helpdesk contracts and Design and Mid‑Term Reviews, ensuring deliverables, timelines, and quality standards are met.
Manage and support head contract requirements, including milestone planning, tracking, and reporting, working closely with program and corporate teams.
Support Program deliverables as required.
Operations and Finance
Oversee the review and processing of adviser timesheets, invoices, and reimbursement requests, liaising with relevant corporate teams to ensure timely and accurate payment through appropriate systems (e.g. NetSuite).
Support program teams with budget management, including budget development, forecasting, burn‑rate monitoring, and escalate risks or issues as required.
Coordinate travel and accommodation for home office and program personnel where required, particularly during mobilisation, surge periods, or complex deployments.
Support development and maintenance of key HR, finance, program, client, and insurance systems and registers, and support reporting and follow ups as required.
Personnel and in‑country Support
Support adviser mobilisation and demobilisation, including contracting, household uplift arrangements, and visa processes, in coordination with HR and operations teams.
Support program HR and finance learning and development needs across relevant systems and procedures, including the development of training resources and tools.
Contribute to the continued devolution of operational and administrative responsibilities to in‑country teams, providing hands‑on support and capacity building across systems and processes.
Provide support for Program recruitment as required, particularly during mobilisation and surge periods.
Governance, Compliance and Quality Assurance
Ensure compliance with Abt Global policies, donor requirements, and contractual obligations, and contribute to the continuous improvement of systems and ways of working.
Support program teams in the effective use of compliance systems (e.g. Partner Portal, Risk Registers), and ensure Program Operations Manuals are kept up to date and consistently applied.
Support internal and external audit activities, including coordination and the timely implementation of audit recommendations.
Provide high‑quality program support and quality assurance, including oversight of records management and deliverables checking.
Business Growth and Surge Support
Contribute to business growth initiatives, including proposal development support and costings.
Travel domestically and in‑country for periods as required to support program mobilisation, implementation, partner engagement, and surge support activities.
Other
- Undertake any other reasonable duties consistent with the role as directed.
What We Value
Tertiary qualifications in international development or related field preferable
Demonstrable experience working in a similar role across different regions with knowledge of service delivery priorities and challenges
Proven ability to prioritise and respond to a high workload in a fast-paced environment
Exceptional interpersonal and communication skills with ability to manage representation at a senior level with a diverse range of stakeholders
Ability to work in a team environment and cross-culturally
Ability and willingness to travel internationally to support program mobilisations on the ground.
Proficient in the use of MS Office, especially Word and Excel
Bachelor’s Degree + Five years of relevant experience, or Master’s Degree + Three years of relevant experience
Working rights in Australia with no visa sponsorship.
What We Offer
Abt Global is an Equal Opportunity employer committed to fostering a diverse workforce. Abt provides market-competitive salaries and comprehensive employee benefits.
Disclaimer: Abt will never ask candidates for money in exchange for an offer of employment.
#LI-AUSBRIT #LI-HYBRID
Abt Global-Australia is a mission-driven, global leader with a proven track record in complex program implementation in the international development sector. We offer bold solutions and technical excellence in Health, Economic Growth, Governance, Research & Evaluation, Environment & Energy, Gender Equality & Social Inclusion. Working with our many partners, we have driven measurable social impact for more than 55 years, to achieve our mission of improving the quality of life and economic well-being of people worldwide. We operate in remote and challenging environments and employ more than 3000 staff in over 50 countries.
Equity
Abt Global values individuality and celebrates difference with a strong commitment to all forms of diversity and equality including racial equity, gender, sexual diversity and disability inclusion. We strongly encourage people from culturally and linguistically diverse communities and Aboriginal and Torres Strait Islander people to apply for this position. We offer flexible work arrangements and a culturally safe environment for staff members from diverse racial and ethnic backgrounds.
Safeguarding
We are deeply committed to safeguarding, to protect and prevent harm and abuse to individuals we work for and who work for us. Our recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. We will not tolerate discrimination, harassment, child abuse, sexual abuse or exploitation in any form, and expect everyone to be treated with respect and dignity.