Job Information
Thompson Health Customer Service Collections Rep in Canandaigua, New York
Description
Schedule: Per Diem (Sunday-Saturday flexible hours days, evenings and/or weekends)
Main Function:
Responsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts.
Provide information regarding the system’s payment policy, alternative financing, insurance options, state programs, and financial aid program.
Responsible for the monthly review of potential bad debt transfers – reviews and completes transfers per policy and procedure guidelines.
Lives the CARES values and promotes the Thompson Way.
Qualifications:
Associates Degree preferred.
2 to 3 years of previous medical billing or collection experience is required.
Familiarity with collection practices.
Excellent public/patient relations and communication skills.
Skills in using computers, including Excel and Word required.
Skills in using web-based patient financial applications/systems.
Pay Range: $19.50 - $23.00
Starting Pay: Based on Experience
Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.