Job Information
Volunteers of America Delaware Valley Shift Leader Residential Program Counselor (CV1179-2) - Supportive Housing Services Division in Camden, New Jersey
Shift Leader Residential Program Counselor (CV1179-2) - Supportive Housing Services Division
Shift Leader – Residential Program Counselor
Are you someone who thrives in a structured environment and finds purpose in helping others reclaim their independence? Volunteers of America Delaware Valley is looking for a compassionate, reliable, and organized Shift Leader to support our community-based residential program for individuals with behavioral health and developmental disabilities.
In this role, you’ll be on the front lines of support—leading daily operations during your shift, mentoring residents, supporting clinical service plans, and ensuring the facility remains safe, welcoming, and recovery-focused.
What You’ll Do:
Provide daily support and structure in a therapeutic group home setting
Lead shift operations, mentor staff, and monitor safety and facility conditions
Guide residents through orientation, recovery planning, and independent living goals
Facilitate 1-on-1 and group sessions to support personal development
Coordinate meals, meds, outings, appointments, and safety procedures
Respond to crisis situations with skill and calm
What You Need:
High school diploma or GED required
3+ years in human services and 6 months with VOA preferred
Experience working with mental health populations
Strong communication skills, attention to detail, and ability to de-escalate conflict
Valid driver’s license & ability to meet VOA driving standards
Why Join Us?
Be part of a mission-driven team changing lives in real time
Build leadership experience in human services
Inclusive, supportive environment for personal and professional growth
This is more than a job — it’s a hands-on opportunity to help people heal and grow. Apply today and take the lead in changing lives.
EEO of "Individuals with Disabilities" and "Veteran Status"/AA