Job Information
HYATT REGENCY CHESAPEAKE BAY RESORT Front Desk Host in Cambridge, Maryland
You'll be the face of Hyatt as a Front Desk Associate. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.
What You'll Do:
- Greet guest and complete the registration/check-in process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, and coding electronic keys,
- Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted,
- Ensure prompt delivery of final bills to guest.
- Communication of hotel services and promotions.
- Processing forms of payment.
- Responding to guest inquires in a timely, friendly, and efficient manner.
**The position responsibilities outlined above are in no way to be construed as all encompassing.Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.