Job Information
Amazon Regional Linehaul Operations Manager, Amazon Transportation Services in Cabo De Santo Agostinho, Prince Edward IslandBrazil
Description
Amazon Transportation Services is looking for a Regional Operations Linehaul Manager to join our ATS Middle Mile Ground Brazil team. This is a senior, high-complexity position that requires experienced leadership to manage middle mile linehaul operations across a region.
In this role, you will lead and optimize linehaul operations at a regional level, ensuring operational excellence across the full middle mile transportation process. Unlike a single-carrier or station-focused role, this position is cross-functional and regional — you will work across all carriers and programs in your region, acting as the bridge between central strategy and local execution.
You will be part of a highly collaborative, dynamic, and innovative environment where ideas are valued and experimentation is encouraged. We are looking for professionals with a strong track record of operational excellence and customer focus, who thrive in fast-moving, ambiguous environments and are ready to lead through complexity and constant change.
If you enjoy challenges and are ready to deliver results in an environment that combines the energy of a start-up with the scale of a global company, we want to meet you.
KEY JOB RESPONSIBILITIES
-- Regional Operations & Performance Management --
• Lead regional linehaul operations cross-functionally across all carriers and programs in the region
• Manage performance of multiple carriers, ensuring achievement of OTP (On-Time Pickup) and OTA (On-Time Arrival) targets
• Conduct daily and weekly operational reviews, leading calls with operational teams and developing action plans for continuous improvement
• Perform Gemba walks and on-road monitoring to identify process gaps and implement corrective actions
• Communicate daily metrics and report exceptions to other operational departments
-- Carrier Management & Development --
• Coordinate onboarding, training and ramp-up of new carriers in the region, including supporting on-site audits
• Implement and scale the Amazon Excellence Program with regional carriers
• Develop strategic relationships with carriers, serving as primary point of contact for performance and problem resolution regionally/locally
-- Operational Excellence & Cost Management --
• Drive continuous improvement initiatives using Lean and Kaizen methodologies
• Identify optimization opportunities and implement solutions to improve operational efficiency
• Contribute to cost reduction initiatives through identification of regional optimization opportunities
• Support regional implementation of network optimization and routing efficiency initiatives
-- Collaboration & Leadership --
• Collaborate with central and represent regional operations in business reviews, act as bridge between central strategy and regional execution
• Serve as voice of carriers within regional operations
Basic Qualifications
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Experience in employee and performance management
Bachelor's degree or equivalent in business, operations, logistics, supply chain or engineering
Experience in operational logistics/supply chain, manufacturing, transportation, general management or an engineering role
Experience working with multiple groups of stakeholders
Experience developing operational metrics
Demonstrated experience managing multiple carriers or suppliers simultaneously
Fluency in Portuguese and English (written and spoken)
Preferred Qualifications
Master's degree or above in management, business administration, economics, engineering, marketing
Knowledge of process improvement, ideally including Lean, Kaizen and Six Sigma
Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python
Experience with an e-commerce company
Experience in Transportation Law
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