Job Information
Massachusetts Maritime Academy/Cape Cod Access Services Assistant in Buzzards Bay, Massachusetts
The Access Services Assistant completes circulation tasks, processes serials & other library materials, & supports shelving & stacks maintenance. The Access Services Assistant provides support for the hybrid Library Circulation / IT Service Desk, supports loan & scanning requests & assists with collection record & file maintenance. This position is Monday - Friday, 8am - 4pm. Responsibilities: Provide Library Circulation / IT Service Desk coverage. Answer basic directional & informational questions & assist patrons with the submission of IT Service Desk tickets. Leverage the library catalog software to check in, check out, renew & access library materials. Process newly-cataloged books, media & incoming serials. Track & input serials records & missing serials claims. Shelve library materials & perform stacks & inventory maintenance tasks. Process incoming mail, including receipt & distribution. Fulfill inter-library loan requests & scanning requests. Process circulation \"holds\", which are items requested by other libraries. Assist with collecting & maintaining library information, such as inventory & item records, library collection usage statistics, & departmental procedures. Create displays & marketing materials. Oversee & assist work study students, as needed. Repair books & other library materials, as needed. Assist with other library support projects including programming & instruction, as assigned. Qualifications & Requirements Associate\'s degree. Two years of experience working in a library setting or equivalent job experience. Computer literacy skills, including expertise in spreadsheet & word processing programs (e.g., Google Suite or Microsoft Office). Excellent customer service skills. Ability to lift up to 25 pounds; ability to retrieve & shelve library materials from 3 inches to over 6 feet off the floor. Preferred Qualifications Bachelor\'s degree in a related field. Two or more years of Library / IT Service Desk or Access Services experience. Proficiency in Adobe Suite, Canva or other graphic design software. Experience creating library marketing materials & activities. Experience with Koha, Sirsi Dynix or an equivalent integrated library system. Familiarity with OCLC\'s FirstSearch & WorldCat software, ComCat & ILLIAD Interlibrary Loan systems. Experience working in a higher education environment. Salary \$53,792.70 annually (AFSCME Grade 15, Step 1: \$2,068.95 biweekly)