Job Information
Interfor IT Field Support Technician in Burnaby, British Columbia
IT Field Support Technician, Burnaby, BC
The Field Support Technician
is a hands-on IT role focused on supporting mill operations through reliable,
onsite technology support. You’ll be the face of IT at mill sites—installing,
troubleshooting, and maintaining critical systems that keep operations running
safely and efficiently. This role is ideal for someone who enjoys travel,
problem-solving, and working in industrial environments.
What We Offer
Interfor offers a competitive salary based on experience, skills, and
qualifications, with an expected range of $65,000 – $79,000 (CAD) per
year. We’re committed to creating careers where employees can contribute, grow,
and thrive. In addition to base pay, you’ll enjoy:
Short-Term Incentive Bonus
3 weeks vacation to start
RRSP matching
Employee Share Purchase Program matching
Employer-paid medical and dentalcoverage
What You’ll Do
Asset Lifecycle Management: Provide hands-on IT support at mill sites, including hardware installs, troubleshooting, and repairs
Infrastructure: Perform basic physical IT work such as network drops, access point installs, and equipment moves
Projects: Support application rollouts, hardware refreshes, and onsite IT initiatives
Documentation: Log all work accurately in the ticketing system and flag recurring issues or risks
Collaboration: Partner with internal IT teams and vendors, escalating complex issues when needed
What You Offer
Technical Skills: Strong hands-on troubleshooting with PCs, peripherals, Microsoft technologies, and networks
Independence: Comfortable working autonomously while aligned with a broader Field Support team
Communication: Clear, professional communicator who builds trust with onsite users
Environment Fit: Able to work safely in manufacturing/industrial settings with frequent travel
Experience & Education: 3–5 years in IT support or field support, with postsecondary technical education or equivalent experience
Who We Are
At Interfor, our culture is built on integrity, respect, and collaboration. We
believe in empowering employees, fostering career development, and operating
sustainably to support both our people and our planet. Learn more at interfor.com.
We appreciate the interestof all applicants, however, only those selected for an interview will becontacted. All applicants offered a position must successfully complete apre-employment drug test and background check. Interfor is an Equal OpportunityEmployer building a capable, committed, diverse workforce. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, sexual identity, gender, national origin, protectedveteran status, or disability.