Job Information
DSV Air & Sea Inc. Supervisor, VAD Operations, Extended Coverage in Burbank, Washington
If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Managerial FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com Location: USA - Burbank, Rws Rd. Division:Road Job Posting Title: Supervisor, VAD Operations, Extended Coverage - 104418 Time Type: Full Time Summary At DSV Road Transport, The Supervisor, VAD Operations, extended coveragewill oversees Friday - Monday field operations, dispatch functions, and driver management for the assignedregion. This role ensures safe, compliant, and efficient freight movement across local and regional lanes while maintaining strong customer service and operational accuracy. The Supervisor coordinates dispatch activities, supports drivers, collaborates with safety and maintenance teams, and acts as the site lead in the Manager's absence. This position plays a key role in delivering consistent operational performance over weekend-heavy periods. Duties and Responsibilities Serve as back-up to the Manager, providing operational leadership Friday - Monday. Lead, coach, develop, and schedule dispatchers and operators for weekendoperations. Ensure freight assignments, routing, and driver dispatch are executed safely and efficiently. Oversee route planning, driver utilization, Hours of Service (HOS) compliance, and timeline adherence. Communicate with customers, brokers, and internal teams to ensure on-time pickups and deliveries. Monitor and improve operational KPIs (on-time %, driver utilization, deadhead, dwell time). Support driver performance management, including service issues, attendance, and safety compliance. Coordinate with maintenance to ensure equipment availability and readiness. Participate in accident/incident investigations and collaborate with Safety for follow-up actions. Lead dispatch huddles, operational updates, and communication with drivers and support staff. Address escalations quickly and effectively to ensure weekend operational continuity. Work with Road Management to support productivity targets and dispatch reporting. Partner with Sales to support customer retention and identify operational opportunities. Assist with settlement disputes, documentation accuracy, and load tracking issues. Perform additional duties and special projects as assigned. Supervisory Responsibilities (if any) Oversee drivers, dispatchers, and operational support personnel assigned to extendedoperations. Approve timesheets, PTO requests, and daily schedule assignments. Conduct coaching, feedback, and performance evaluations. Support corrective actions in coordination wit