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Seneca Holdings RCMI Senior Solution Technical Expert (SSTE), Business Support in BUFFALO, New York

Great Hill Solutions, LLCis part of the Seneca Nation Group (SNG) portfolio of companies. SNGis Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visitthe website and follow us onLinkedIn.Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Great Hill Solutions is seeking a Revenue Cycle Modernization & Innovation (RCMI) Senior Solution Technical Expert, Business Support in the continental United States, remote authorized, to support the Defense Health Agency. The Senior Solution Technical Expert, Business Support assists the Military Health System client with coordination, operational support, and optimization of business processes and administrative functions that enable effective delivery of Revenue Cycle Management capabilities within the MHS GENESIS electronic health record environment.Roles and Responsibilities include but are not limited to: * Provide comprehensive business operations support to Revenue Cycle Modernization and Innovation teams, including logistics coordination, documentation management, task tracking, reporting, and stakeholder communication. * Support development, refinement, and sustainment of internal business processes, governance workflows, and project coordination tools to improve efficiency, accountability, and transparency. * Maintain formal records of working group actions, decision logs, risk registers, project charters, schedules, and implementation plans in alignment with program governance standards. * Coordinate stakeholder engagements, including meeting scheduling, agenda development, action item tracking, meeting summaries, and follow up documentation. * Develop and maintain task trackers, dashboards, and internal databases using Microsoft Excel, SharePoint, Power BI, Tableau, or similar tools to monitor deliverables and performance metrics. * Assist in tracking milestones, performance indicators, workflow improvement initiatives, and training activities across RCM domains. * Collaborate with cross functional stakeholders across patient access, medical coding, charge capture, patient accounting, supply chain, referral management, and training to ensure consistent administrative and operational support. * Coordinate preparation of executive briefings, slide decks, memorandums, reports, and other communication products for internal and external stakeholders, including DHA leadership. * Support knowledge management activities by maintaining centralized repositories of templates, policies, standard operating procedures, process documentation, and governance artifacts. * Assist with onboarding of new team members by providing access to documentation, training resources, and orientation materials aligned to program standards. * Partner

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