Job Information
National Property Management Associates Assistant Property Manager in Buffalo, New York
65 Edgebrook Estates, Buffalo, NY, USA | Hourly | 24.00 per hour | Full Time
Residential Assistant Property Manager
Location: Cheektowaga, NY
Employment Type: Full-Time
Reports To: Property Manager
Salary: $24.00 per hour (Subject to adjustment for onsite living)
Housing Benefit: 50% rent discount for onsite living
Position Summary
We are seeking a detail-oriented and customer-focused Residential Assistant Property Manager to support the daily operations of our residential community. This role assists the Property Manager in leasing, resident relations, financial administration, and property operations to ensure a high-quality living experience for residents.
Key Responsibilities
Leasing & Marketing
Assist with leasing activities, including conducting property tours and responding to inquiries
Process rental applications, verify applicant information, and prepare lease agreements
Support marketing initiatives to maintain high occupancy rates
Monitor market trends and competitive properties
Resident Relations
Serve as a primary point of contact for residents
Address and resolve resident concerns promptly and professionally
Coordinate resident events and community engagement activities
Enforce lease terms and community policies
Financial Administration
Assist with rent collection and follow up on delinquent accounts
Process invoices and maintain accurate financial records
Support budget tracking and reporting
Prepare required documentation and reports
Operations & Maintenance
Coordinate maintenance requests and follow up on completion
Conduct routine property inspections
Assist with vendor coordination and service contracts
Ensure compliance with local, state, and federal housing regulations
Qualifications
1–3 years of residential property management or leasing experience preferred
Knowledge of Fair Housing regulations
Strong customer service and communication skills
Proficiency in property management software (MRI & Nexus)
Ability to multitask and manage competing priorities
High school diploma required; Associate's or Bachelor's degree preferred
Skills & Competencies
Excellent organizational skills
Strong attention to detail
Problem-solving abilities
Communication (written and verbal)
Professional demeanor
Financial and administrative aptitude
Physical Requirements
Ability to walk the property frequently
Climb stairs and access multiple floors
Occasionally lift up to 25lbs
Work indoors and outdoors in varying weather
Work Schedule
Monday–Friday business hours (8:30a-5:30p)
Some evenings, weekends, and on-call availability for emergencies
Benefits
Bonus potential
Health, dental, vision insurance
Voluntary benefits such as Disability/ Accident / Critical Illness
Paid time off and holidays
Retirement plan (401k)
Professional development opportunities
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