Job Information
Kyndryl OKTA L3 SME - System Administration in Budapest, Hungary
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.
Key Responsibilities
Act as L3 escalation for complex OKTA incidents and service requests
Troubleshoot and resolve advanced MFA, SSO, and authentication issues
Support OKTA administration including policies, groups, and application configurations
Handle P1/P2 incidents and contribute to root cause analysis and problem management
Support OKTA agent deployments, upgrades, and maintenance (AD / LDAP agents)
Major Incident Management – IDAM Representation on MIM, P1 & P2 Calls
OKTA Platform Support 2nd Level – Day to day, policy activities, group updates.
Daily Incident Management 2nd & 3rd Level (2500 a month)
Release Management (New OKTA Agents as required)
Maintenance & Patching of OKTA AD agents and support for Kyndryl server staff.
Day to day Service Requests
IP whitelisting Management
Management of CMDB x 2
OKTA Mastered List ( create direct in OKTA application) and Approvers List
Admin Access Management
Admin Access Attestation
Service Account Management
Service Account Attestation
Management OKTA Mastered Accounts and Approvers.
Hypercare Service for new criteria or upgrades
Assist with audit, compliance, and access review activities
Maintain SOPs, runbooks, and technical documentation
Mentor and support L2 OKTA administrators
Required Experience & Skills
8–12 years of experience in IAM / Security / System Administration
1-2 years of hands-on OKTA administration experience
Strong knowledge of OKTA MFA, SSO, authentication policies , and federation
Experience with SAML, OAuth 2.0, OIDC, LDAP , and directory integrations
Familiarity with incident, change, and problem management processes
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
What we can offer:
Competitive salary and benefits: Private Life & Health Insurance, Voluntary Pension Fund contribution and monthly benefit allowance to SZÉP card.
Internal rewards and recognition programs.
Ongoing wellbeing initiatives (including mental health support), team outings and seasonal gifts.
Commuting and relocation support for local, EU or overseas candidates and their spouses and children (provided certain conditions are met).
Annual profit-sharing bonus subject to company performance.
Personal and professional development both in-person and online (certified trainings, on-the-job coaching & mentoring, career progression support); we also nurture new talent and 'career changers' through our comprehensive education programs and exclusive accreditations.
Flexible working opportunities (part-time and home office) for a better work-life balance.
Annual 1-day paid leave for volunteering.
An open, diverse, inclusive, and empathetic culture that supports learning and encourages collaboration over competition.
As the proud owner of the Family Friendly Workplace certification, we provide great benefits for working parents with fair maternity and paternity leave policies such as additional bonding leave for dads and same-sex domestic partners at the birth or adoption of a child, accommodating working parents based on needs, organizing family events and many more.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Expertise
OKTA Certified Professional / Administrator
Security certifications – desirable
Preferred Technical and Professional Experience
• Automation experience.
• OKTA Patch management
• OKTA federation services
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.