Job Information
SoftwareONE ServiceNow Technical Consultant in Bucharest, Romania
Why SoftwareOne?
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.
The role
Location: Bucharest or Timisoara, Romania | Work arrangement: Hybrid | Contract type: Full-time | Language requirements: Fluent/professional Romanian, written and verbal; communicative English
Do you enjoy turning business needs into working ServiceNow solutions?
Do you like building, configuring, and optimizing platforms, not just designing them?
Are you curious about how far the ServiceNow platform can really go?
At SoftwareOne, our ServiceNow Technical Consultants design, build, and optimize ServiceNow solutions that support real business outcomes. In this role, you will focus on hands-on implementation, custom development, and integrations, working closely with Architects, Business Consultants, and customers to deliver scalable, well-designed solutions across ITSM, ITOM, and ITAM.
Key Responsibilities
Design, configure, and implement ServiceNow modules using best practices and out-of-the-box capabilities
Build custom solutions using JavaScript/TypeScript, flows, UI components, and data model extensions
Create and maintain integrations using REST, SOAP, JDBC, Integration Hub, MID Servers, and Service Graph
Implement workflows and automations based on solution designs and user stories
Troubleshoot and resolve technical issues to ensure platform stability and performance
Document technical designs, configurations, and custom developments clearly and consistently
What we need to see from you
Hands-on experience as a ServiceNow developer or technical consultant
Understanding of the ServiceNow platform: CMDB, data model, ACLs, Business Rules, Catalog, Portals, Workspaces, reports, and dashboards
Experience with integrations (REST/SOAP), identity systems (Entra ID, LDAP, SSO), and third-party tools
Practical knowledge of ITSM, ITOM, and/or ITAM, including Discovery and Service Mapping fundamentals
ServiceNow Certified System Administrator (CSA); CIS certifications are a strong plus
A proactive mindset, strong problem-solving skills, and willingness to learn and grow
Our company benefits vary based on your location, but always include:
Global company culture: We defined our 6 core values through our company culture (https://www.softwareone.com/en/our-story/our-values).
A mentor who supports your successful start and is at your side with advice and action.
President’s Club: Recognition awarded by leadership and your peers.
Flexible work: Do great work from anywhere but also visit local office to deliver excellence in team relationship.
Lifelong education: A variety of training and development opportunities.
Hire to Grow: We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future.
Job Function
Software & Cloud
Accommodations
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.