Job Information
Intermountain Health Patient Account Associate I Credit Balance and Acct Review in Broomfield, Colorado
Job Description:
Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to resolve complex issues in a timely and accurate manner..
Working hours are 7am-5pm MTN
Training hours will be 8am-4:30 MTN
Essential Functions
Identifies appropriate payment details and saves back-up as appropriate.
Researches, validates and makes adjustments to payment postings. Follows up in accordance with procedures and policies with an overall goal of account resolution.
Initiates payer recoupments, payer refunds, and patients refunds where applicable. Follows up in accordance with procedures and policies with an overall goal of account resolution.
Abel to navigate various payer claim portals and understand payer functionality.
Interacting with others by effectively communicating both orally and in writing.
Operate computers and other office equipment, as well as various computer software’s.
See and read computer monitors and documents in English.
Skills
Recognizing true overpayments from false credits
Researching claim cycle
Understanding Coordination of Benefits
Understanding EOB
Understanding Medical Terminology
Payment Handling
Effective written and verbal communication
Computer Literacy
Time Management
HIPAA Regulations
Qualifications
High School Diploma or equivalent (GED) required
One (1) years of experience in hospital or physician back-end revenue cycle (Payment Posting, Billing, Follow-Up, Collections) required
Knowledge of Medicaid and Medicare billing regulations required
The following states are currently paused for sourcing new candidates or for new relocation requests for current caregivers:
California, Connecticut, Hawaii, Illinois, New York, Pennsylvania, Rhode Island, Vermont, Washington.
Physical Requirements
Operate computers and other office equipment requiring the ability to move fingers and hands.
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
May require lifting and transporting objects and office supplies, bending, kneeling and reaching.
Location:
Peaks Regional Office
Work City:
Broomfield
Work State:
Colorado
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.29 - $24.99
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.