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NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram.Position Summary:We have an exciting opportunity to join our team as a Office Supervisor (FGP) - Brooklyn. In this role, the successful candidate The FGP Office Supervisor will work alongside the Practice Manager or Regional Leader to oversee the daily operations of practice staff and patient care. The FGP Office Supervisor will communicate responsibilities, coordinate staff schedules, and promote a positive patient experience while maintaining efficient operations.Job Responsibilities:* Ensures enforcement and adherence to FGP policies are procedures* Hires, onboards, trains and monitors staff* Supervises daily practice operations such as reception/phones, staffing and provider schedules, and workflows* Promotes excellence in patient experience by reinforcing best practices and escalating issues as appropriate* Monitors supply inventory and medical equipment maintenance* Coordinates and participates in regular staff meetings and performance reviews* Services as liaison between non-physician staff and physicians to ensure effective and efficient workflows and patient access* Communicates issues or roadblocks to the practice manager* Performs other duties as neededOperations & Financial Management* Oversees staff and patient care functions of a Faculty Group Practice site* Resolves employee issues and addresses procedure and performance related issues. Authorizes attendance, schedules, and sick time changes. Responsible for timekeeping and payroll for direct reports* Functions as a liaison between non-physician staff and physicians to ensure effective service for patients. Establishes and maintains effective working relationships with group physicians. Services as a role model and resource person for providing quality patient care and patient information as needed.o Addresses provider concerns pertaining to day-to-day operationso Ensures suites are properly staffed to avoid delayso Ensures staff maintain cooperative relationships across job categories to facilitate appropriate reaction to needs and delays throughout the dayo Expected to set the tone/represent management team at all times* Establishes office procedures and communicates responsibilities and expected performance to staff. Trains staff according to specific job responsibilities and expectations. Ensures appropriate cross-training and cross-coverage for all practice administrative activities* Responsible for ensuring staff are aware of all FGP forms and how they are to be used* Oversees and facilitates required training for new hires and existing staff on workflows, and policies and procedures to maintain standardization across the FGP. Works closely with the Practice Manager and FGP representatives to identify opportunities to improve front-end processes.* Enforces adherence of NYULH and FGP policies and procedures and standards including but not limited to HIPAA, Compliance, Human Resources, etc.* Works with Practice Leadership to develop staffing standards, ongoing trainings and performance and productivity metrics.* Assists in implementation and oversight of key FGP operational initiatives including, but not limit