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JOB REQUIREMENTS: At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You\'ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to:Service Center Manager, PAPI Upper Midwe __ Your Role and Responsibilities: In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations. The work model for the role is: #LI-Onsite in Mosinee, WI You will be mainly accountable for: Maintain quality control hardware and software (cleaning debris from sensors, troubleshooting electrical and mechanical issues with the frame and sensor package, troubleshooting the computer system and HMI/control software, and maintaining the working state of the entire ABB quality control solution) Resolve customer service-related issues while fostering customer relationships and working to solve technical problems on-site. Deal directly with, and communicate effectively with plant operators, plant management, 3rd party vendors, and other ABB personnel in support of service operations. Rotational on-call for 24-hour emergency support service requests. Accurately document the work that is performed for periodic preventive maintenance and intermittent corrective maintenance tasks. Play an active role in various projects such as upgrades, new installations, or new functionality for customers. Coordinate work with other groups to ensure meeting commitments. Applying safety rules and safe practices, as well as environmental responsibilities during all service activities. Leading Health, Safety, and Environment (HSE) activities at customer sites and reporting unsafe practices and incidents to ensure a safe working environment. Identifying new service business opportunities in close cooperation with customers and ABB teams. Coaching... For full info follow application link. Equal Employment Opportunity and Affirmative Action at ABB Inc. ABB Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: http://www1.eeoc.gov/employers/upload/eeocselfprintposter.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA_508c.pdf ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/78F2735CBD2F4DEB