Job Information
Marriott Sales and Events Coordinator in Brisbane, Australia
Additional Information
Job Number 26032309
Job Category Sales & Marketing
Location W Brisbane, 81 North Quay, Brisbane, Queensland, Australia, 4000 VIEW ON MAP (https://www.google.com/maps?q=W%20Brisbane%2C%2081%20North%20Quay%2C%20Brisbane%2C%20Queensland%2C%20Australia%2C%204000)
Schedule Full Time
Located Remotely? N
Position Type Non-Management
NATURAL TALENT
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
W Brisbane is now casting for a dynamic and detail-oriented Sales & Events Coordinator to join our Sales & Marketing Team. The talent is responsible for assisting the Sales & Events team streamlining the process of prospecting, converting, and planning both MICE and local catering events from initial client contact to departure, including the final settlement of account. This role focuses on both sales and event planning administration to ensure W Brisbane is the hotel events market leader in Brisbane. The role assists in directly driving revenue and increases market share across the segments of rooms, B&F, events, group, FIT, spa, and other revenue-generating sources in line with W Hotels and Marriott International’s brand standards.
The successful candidate will have a passion for the hotel and events industry, is eager to build a career with W Hotels and Marriott International, possess excellent verbal and written communication skills and high attention to detail.
RESPONSIBILITIES
Sales Responsibilities:
Perform general office duties to support the sales team, including answering phones, filing, email communication and creating reports
Assist with delivering memorable and tailor-made Insider Tours and Client Entertainment
Assist the sales team with creating formal proposals within 24 hours • Prepare event contracts on a timely basis for the Sales team
Represent the brand in catering and event sales activities
Attend weekly forecasting meetings, and actively contribute to related discussions as required
Analyse the activities of competitors, including their customer base, with the aim of developing and securing new business and providing a market advantage
Promote Marriott Bonvoy, Connected Responsibly Program, and affiliated offers during the proposal process
Event Planning Responsibilities:
Assist in the administration of planning of events including full event details, menu selection, and creation of the internal banquet event order and billing charges
Review all daily beverage & food and conference charges posted to relevant accounts during each event
Monitor group billing accounts for accuracy and coordinate with the Event Planners for discrepancies
Support the preparation and action of internal reports, and distribute outstanding to wider Sales & Events team
Attend weekly BEO Meetings and Group Movement Meetings for key internal stakeholders
Attend Pre and Post Conference Meetings with event clients as required • Ensure smooth flow of information from Sales/Events to Banquet Services and the Beverage & Food Department
Provide operational support as required, including assisting with room turns and welcoming guests Talent Profile Education & Experience Required
Minimum one-experience in a hotel environment or have completed an internship in a business environment
Possess excellent verbal and written communication and Microsoft Office skills, and a high attention to detail
Ability to work in a fast-paced environment with strong organizational and interpersonal skills and prioritization of tasks
Ability to learn and develop further Sales & Events skills through internal training modules
An interest in further career development in Sales & Events Skills
Proficiency in Microsoft Office software: Word, Excel, PowerPoint
Strong proficiency with CITY and Opera PMS is desirable
BENEFITS
Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
Discounts on food & beverage across all our hotels
Recognition programs to keep you motivated
Wellbeing & mindfulness programs to ensure you stay healthy
Employee Assistance Program
MI RECOGNITION
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
MI CAREERS SOCIAL MEDIA ACCOUNTS
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LEARN MORE
Visit whotels.com/careers to learn more about our workplace culture and career opportunities.
DIVERSITY AND INCLUSION STATEMENT
Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at Katharine.kennedy@whotels.com
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.