Job Information
Robert Half Collections Specialist in Bridgewater, New Jersey
Description
We are looking for a Collections Specialist to support account recovery efforts for a financial institution in Bridgewater, New Jersey. This Long-term Contract position is fully onsite and offers the opportunity to work closely with lending and member service teams to resolve delinquent accounts while maintaining a detail-oriented customer experience. The ideal candidate brings prior banking or credit union experience and a strong understanding of both consumer and commercial collections practices.
Collections Specialist Responsibilities:
Manage outreach for past-due consumer and commercial accounts through phone, email, and written communication to secure timely resolution.
Review account status, payment history, and supporting documentation to determine appropriate collection strategies and next steps.
Negotiate payment arrangements with customers while balancing service expectations and institutional guidelines.
Maintain accurate records of collection activity, account updates, commitments to pay, and follow-up actions in internal systems.
Partner with internal departments to investigate account issues, clarify billing questions, and support the resolution of delinquent balances.
Monitor assigned portfolios to identify risk trends, prioritize collection efforts, and escalate complex matters when needed.
Ensure collection activities are carried out in accordance with banking policies, regulatory expectations, and established procedures.
Requirements
Previous experience in collections within a bank, savings and loan institution, or credit union environment is preferred.
Working knowledge of consumer and commercial collection methods, billing follow-up, and account resolution practices.
Ability to communicate professionally and effectively with customers regarding overdue balances and payment options.
Strong organizational skills with the ability to manage a high-volume workload and maintain detailed documentation.
Proficiency in reviewing account information and using systems to track collection activity and follow-up tasks.
Availability to work a 40-hour weekly schedule in a long-term contract assignment.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .