Job Information
Liberty Latin America Collections Associate Specialist in Bridgetown, Barbados
What´s the role?
As Collections Associate Specialist, you will be responsible for managing and monitoring Liberty Networks' client portfolio, ensuring the timely and effective collection of outstanding accounts. Your primary objective will be to minimize the risk of payment defaults and maximize fund recovery for the company.
How will you add value?
Manage and monitor the WS customer portfolio to ensure timely collection of outstanding accounts.
Ensure the correct and timely application of collections to the client portfolio in a standardized manner.Monitor and control payment terms agreed upon with clients, identifying delays and taking the necessary actions for their prompt resolution.
Maintain constant communication with clients to ensure invoice receipt, resolve inquiries, and manage any disputes or claims related to payments.
Prepare periodic reports on portfolio status, collection forecasts, including delinquency analysis, top balance accounts, and top offender accounts.
Collaborate closely with the sales, billing, and customer service teams to guarantee effective coordination in collections management.
Identify opportunities for improvement in collection processes and propose solutions to optimize the efficiency and effectiveness of the area.
Maintain an up-to-date client database, accurately and completely recording all relevant information for collections and portfolio management.
What do you need?
Bachelor's degree in Business Administration, Finance, Accounting, or related field.
Advanced proficiency in Excel and Power BI; SAP experience preferred.
At least two years of prior experience in collections and portfolio management.
In-depth knowledge of collection and portfolio management processes, as well as best practices in accounts receivable management.
Strong analytical skills to assess customers' ability to pay and perform credit risk analysis.
Ability to work independently.
Excellent verbal and written communication skills, with the ability to maintain strong client relationships and resolve conflicts.
Attention to detail and strong organizational skills to rigorously track deadlines and collection actions.
#LI-DH1
What do you need?
Bachelor's degree in Business Administration, Finance, Accounting, or related field.
Advanced proficiency in Excel and Power BI; SAP experience preferred.
At least two years of prior experience in collections and portfolio management.
In-depth knowledge of collection and portfolio management processes, as well as best practices in accounts receivable management.
Strong analytical skills to assess customers' ability to pay and perform credit risk analysis.
Ability to work independently.
Excellent verbal and written communication skills, with the ability to maintain strong client relationships and resolve conflicts.
Attention to detail and strong organizational skills to rigorously track deadlines and collection actions.
#LI-DH1
How will you add value?
Manage and monitor the WS customer portfolio to ensure timely collection of outstanding accounts.
Ensure the correct and timely application of collections to the client portfolio in a standardized manner.Monitor and control payment terms agreed upon with clients, identifying delays and taking the necessary actions for their prompt resolution.
Maintain constant communication with clients to ensure invoice receipt, resolve inquiries, and manage any disputes or claims related to payments.
Prepare periodic reports on portfolio status, collection forecasts, including delinquency analysis, top balance accounts, and top offender accounts.
Collaborate closely with the sales, billing, and customer service teams to guarantee effective coordination in collections management.
Identify opportunities for improvement in collection processes and propose solutions to optimize the efficiency and effectiveness of the area.
Maintain an up-to-date client database, accurately and completely recording all relevant information for collections and portfolio management.