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Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:

The Product Management Specialist is responsible for providing technical expertise and support to ensure that product management processes and activities meet standards. This role involves conducting product analyses, performing data analysis, and developing and implementing product plans. The Product Management Specialist works closely with cross functional teams to address product issues, perform competitive analysis, and implement corrective actions. Additionally, this role involves training and mentoring product management staff and supporting continuous improvement initiatives.

Responsibilities:

Product Strategy and Planning

• Develop and implement product strategies and roadmaps

• Conduct market research and analyze industry trends

• Identify new product opportunities and make recommendations

• Collaborate with cross functional teams to ensure alignment with company goals

Product Development and Launch

• Oversee product development process from concept to launch

• Define product features and specifications

• Coordinate with engineering, design, and marketing teams to ensure timely delivery

• Conduct product testing and gather feedback for continuous improvement

Product Positioning and Messaging

• Define target market and create buyer personas

• Develop product positioning and messaging that differentiates the product from competitors

• Create marketing materials and sales tools to support product positioning

• Train sales teams on product features and benefits

Product Performance Analysis

• Monitor product performance and track key metrics

• Identify areas for improvement and make data driven recommendations

• Conduct competitive analysis and benchmarking

• Prepare reports and presentations for senior management

Customer Feedback and Support

• Gather and analyze customer feedback to understand needs and pain points

• Work with customer support teams to address product issues and improve customer satisfaction

• Develop and implement customer feedback programs to gather insights for product development

• Collaborate with sales and marketing teams to ensure customer needs are met and addressed in product roadmap

Cross Functional Collaboration

• Work closely with cross functional teams to ensure successful product launches and updates

• Collaborate with sales teams to develop pricing strategies and sales forecasts

• Partner with marketing teams to create product messaging and go to market plans

• Communicate product updates and changes to all relevant teams and stakeholders.

High Impact Behaviors:

• Strategic Vision and Foresight: Senior professionals should have the ability to develop and communicate a clear vision for the future, anticipate trends, and prepare the organization to adapt to changes. This involves understanding the broader industry context and aligning team efforts with long-term objectives.

• Mentorship and Talent Development: They should actively mentor junior colleagues, helping to shape the next generation of leaders. This includes sharing knowledge, providing guidance, and supporting career development opportunities for their teams.

• Influential Leadership: Senior professionals must be able to influence and inspire others, both within and outside the organization. This requires strong communication skills, credibility, and the ability to build and maintain relationships with key stakeholders.

Qualifications:

• Bachelor’s in Business, Marketing, or related field with at least 5 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.

• Strong technical skills with proficiency in product management tools and software (e.g., JIRA, Aha!).

• Knowledge of market research and competitive analysis techniques.

• Strong project management skills with the ability to manage multiple projects simultaneously..

• Exceptional communication skills, both verbal and written, to effectively convey complex information to stakeholders.

• Solid project management skills, including the ability to manage multiple projects simultaneously and meet deadlines.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation