OneMain Financial Jobs

What you will do Under minimal supervision, conducts preventive maintenance, repair, installation, and commissioning and general servicing of systems (including detailed troubleshooting of systems). Responsible forhigh levelsof customer satisfaction through direct,on site, customer interface. Witha high levelof complete technical competence, mentors control technicians, servicetechniciansand mechanical technicians on building automation activities. Properly completes required project and service documentation.Provide our customers with the highest level of service to solve building inefficiencies and resolveservice-relateditems. As a trusted advisor to ourcustomers,you will provide solutions and outcomes at the time of service How you will do it Diagnoses and repairs complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digitalcontrolssystems and ability to test and write modifications in multiple languages of systems software. Consults with the customer through data gathered and site assessments. Provides field proposals for retrofits, upgradesand orenhancements to existing equipment.Assistssales by providing technical recommendations for sales leads. Manages assigned work to meet professional and efficient execution of time and customer satisfaction.Reportsproblems or changes to managementimmediately.Interfaces with branch manager, service manager, service projectmanageror subcontractors on projects to coordinate activities asrequiredethically and professionally. Provides sketches of field changes and discrepancies for engineering corrections and drawings. Mayassistwith job layouts and bid proposals. Communicates withcustomersupon arrival and before leaving the work site. Ensureshigh levelsof customer satisfaction.Meetsregularly withcustomersto become familiar with operating problems.Keeps customer informed on the service provided, outstanding issues and recommends system enhancements, upgrades, and replacement.Promotes the sale of add-on work. Adheres to all Johnson Controls and customer safety standards. Provides safety leadership and instruction to allcontrol'stechnicians in the branch. Provides safety awareness while working onsite with Johnson Controls subcontractors. Trains the customer in control systems operations. Delivers manuals and documentation to the customer for training needs asrequired. Provides mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems. Coaches,supportsand trainsthe technicalworkforce on non-complex, non-critical equipment. Compilesjob documentation, such as certificate of completion, customer training form, trainingcertificatesand punch lists. Conducts extensiveself-study (reading,researchand practice) to improve andmaintaintechnicalproficiencyincompany'sproduct lines. Completes certifications as required by the company. Other duties related to theinstalling,commissioningand servicing of building controls and facilities management systems and energy management systems, as assigned. Assistsin the design and configuration of building control systems as defined by the contract documents. Creates flow diagrams, sequence of operations,and billof material, network layouts and electrical schematics asrequired. Assistsin developing and testing software programs necessary tooperatethe system per the project requirements' intent. Compiles and/or completes projectas builtand close-out documentation. Assistsin the coordination and creation of necessary drawings and equipment schedules for submittals and installation. Selects, orders, and tracks the delivery of materials for assigned projects.Coordinatesfactory-mounting processes to meet factory and project schedule. Assistsin the loading and commissioning of all system and network-level controllers asrequired.Assistsin validation of complete system functionality and troubleshoots p