Job Information
MCR Health Scheduling Coordinator in Bradenton, Florida
Description
Why MCR Health?
A career at MCR Health offers exciting opportunities with one of the largest Healthcare companies in the areas we serve. Now, more than ever, we are looking for exceptional people to support our passion to provide "Exceptional Care to Everyone, Every Time", and to support our Mission to serve everyone. Whether you are providing direct patient care or in other areas of our Company, you can find a home here. We invite you to be part of our community where you can grow your career and serve with your heart.
In our time of Company growth, we are seeking a Scheduling Coordinator/Advanced Specialty Clinic.
Work Location:
Bradenton, FL.
As part of this role, you will:
Must be able to float to alternative locations as instructed by your supervisor, with short notice
to ensure adequate site coverage Schedule procedures with attention to specific anatomical descriptions and instructions Use intermediate and complex medical terminology and precise scheduling protocols to ensure compliance Obtains, verifies, and/or updates demographics and insurance information in the appropriate electronic patient health information systems Gather medical history and documents accordingly in patient scheduling software, IE: demographics, insurance, exams Educate patients on procedures and operating hours, and perform verification and authorizations of surgeries with insurance companies. Creates surgery packets for providers and mails confirmation letters for patients Answers in-coming telephone calls within three (3) rings and accurately directs and/or assists the caller Forwards calls accurately to the correct person or extension and ensures that someone is answering on the extension before passing the caller Assists with contacting vendor representatives for surgical tools required for surgery Schedules medical/cardiac clearance appointments as needed Demonstrates competency and proficiency with the electronic medical patient information system Maintains and updates any patient or telephone logs that may be requested Ensures that the referral authorization process is completed timely and accurate manner Documents if authorization is denied from the PCP or the insurance company, including the reason and date of services Schedules patient surgical and clearance appointments for the referred service with the indicated the surgery center or hospital, providing them with authorization information, including an authorization number Contacts each patient to provide surgery information, including date, time, location, and any Other instructions required for the referred visit Maintains referral/authorization information for tracking Understands the documentation required to substantiate the financial category of the patient and can articulate the requirements to the patient to obtain the necessary information