Job Information
ASRC Federal Holding Company Continuous Vetting (CV) Senior Operations Manager in Boyers, Pennsylvania
ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™
Continuous Vetting (CV) Senior Operations Manager
The primary responsibility of the Continuous Vetting (CV) Senior Operations Manager is for oversight of management level employees to improve quality, timeliness and efficiency throughout the Continuous Vetting process. This position supports the Case Processing Operation Center (CPOC) within our Defense and Intel Operating Group.
Key Role/Responsibilities
Management and oversight of processes associated with all background investigations to ensure timeliness and quality
Effectively monitor and manage costs associated with function of department
Recruiting and selecting staff/resources (includes managers, team leaders, and various other positions)
Design and development of training initiatives and efficiency improvements
Oversight of workload management
Performance management initiatives
Practice good business acumen
Effective negotiating and conflict resolution skills
Strong multi-tasking and organizational skills to handle the diverse functions of the position
Leadership development and succession planning
Quality of processes is satisfactory to meet customer standards
Timeliness is met on all processes
Provide a timely response and resolution to all employee/customer concerns; the ability to identify and resolve conflicts and employee issues in a positive manner
Measurable efficiency gains and process improvements
Management feedback
Timely completion of administrative requirements
Timely completion of special projects
Maintain retention rates in accordance with set goals
Other duties as assigned.
Basic Qualifications :
Bachelor’s Degree or equivalent in education and experience in lieu of a degree
Must have a minimum of 2-3 years of managerial or supervisory experience
Demonstrated Continuous Vetting functional experience
Excellent interpersonal skills and a client-focused demeanor
May be required to perform duties beyond standard business hours.
Effectively communicate with team members both written and verbal.
US Citizenship, due to nature of work performed and contract requirement.
Must pass a government background investigation.
Work will be performed on-site in Iron Mountain, Boyers, PA (remote work may be possible with manager approval).
Additional Qualifications :
Experience working in the Government services industry is preferred.
Physical activities requiring reaching, bending, kneeling, stooping, lifting, finger dexterity, grasping, feeling repetitive motion, walking and standing.
We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.
EEO Statement
ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.
Job Details
Job Family Administration
Job Function Records Management
Pay Type Salary