Job Information
GovCIO Sr. Solutions Analyst (Remote) in Boston, Massachusetts
United States
Suitability/Public Trust
Fully remote
Information Technology
Overview
GovCIO is seeking a Senior Solutions Analyst with strong background in business analysis, solutioning, and architecture awareness to support the Health Benefits Management System (HBMS) project within the VA OIT Health Portfolio. This role is a fully remote, U.S.-based position, with core hours of operation Monday through Friday, 8:00 AM to 5:00 PM ET.
Responsibilities
This role requires deep collaboration with business partners, stakeholders and technical teams to develop strong business scenario understanding, creative problem solving for evolving business needs, and utilization of robust technologies to enable the veteran experience. The role will encompass defining clear, actionable requirements while ensuring alignment with system architecture, integrations, and enterprise standards. The ideal candidate will bridge business needs and technical design, enabling efficient delivery of eligibility and claims-related capabilities that improve the Veteran experience. Thought leadership and the ability to effectively influence and help guide our business partners is important to success. The environment is dynamic and client needs are evolving; flexibility and forward-thinking views are important for success.
Partner with team members to design and implement robust solutions to meet the complex needs of the VA
Deeply understand & define key business scenarios to meet emerging/evolving business needs with goals to simply end-user experience and advance automation
Champion evangelization and education efforts for our solutions to increase reach and impact for the veteran
Provide thought leadership for evolving the analytic capabilities/tools and modernizing our solution portfolio
Lead end-to-end requirements lifecycle (Discovery, Requirements, and Analysis)
Elicit and document business requirements through stakeholder interviews, workflow analysis, and facilitated sessions
Translate business needs into Epics, User Stories, and Acceptance Criteria in Jira
Define end-to-end workflows for eligibility determination, claims, and appeals processes
Collaborate with architects and developers to align requirements with system design and integration patterns
Support data mapping, interface design, and integration requirements (APIs, flat files, event-based processing)
Evolve the vision through defining and analyzing as-is and define to-be state architectures at a high level
Identify dependencies, risks, and functional gaps, and recommend solutions
Function as a Subject Matter Expert (SME) engaging and often leading solution design discussions, trade-off analysis, and feasibility assessments
Support UAT, validation, and defect triage
Develop artifacts including process diagrams, data flows, reports, and presentations
Partner with cross-product teams and VA stakeholders to ensure alignment and integration across systems
Qualifications
Required Skills and Experience
Master's in computer science, electronics engineering or other engineering or technical discipline is required. An additional 10 years experience will be considered in lieu of degree. 10+ years of experience as a Business Analyst / Solution Analyst in enterprise environments
Strong experience with Agile/SAFe methodology and Jira
Proven ability to write clear, testable, and traceable requirements
Experience with system integrations and data-driven applications
Strong analytical thinking and problem-solving skills
Excellent communication skills with ability to translate complex concepts for business and technical audiences
Ability to work in a dynamic, evolving environment with minimal supervision
Understand end-to-end system architecture and data flows across VA systems
Contribute to high-level solution design and integration strategy
Perform trade-off analysis and recommend optimal approaches
Ensure requirements align with enterprise architecture and do not introduce rework
Support definition of future-state architecture and system interactions
Clearance Required: Ability to obtain and maintain a VA Suitability/Public Trust clearance
Preferred Skills and Experience
Working knowledge of:
APIs (REST), JSON/XML, flat files
Data mapping and transformation
Workflow/process modeling (BPMN/UML)
Experience with Pega platform or similar workflow tools
Familiarity with VA systems such as VistA, Caseflow, VA Profile, MPI, SDP etc..
Experience in eligibility, claims, or benefits processing domains
Prior experience supporting Department of Veterans Affairs (VA) programs
Understanding of DevSecOps processes and enterprise architecture frameworks
Posted Salary Range
USD $115,000.00 - USD $120,000.00 /Yr.
Company Overview
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here’s what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.